Relocated to Melbourne for settlement and parental leave, during which I sharpened empathy, adaptability, prioritization, and problem-solving—key competencies for thoughtful, user-centered design.

Senior Lead Experience Designer at Infosys Ltd

Designed and iterated enterprise solutions using A/B testing and prototype validation; led multiple design projects concurrently, driving on-time delivery and high client satisfaction. Collaborated cross-functionally with product managers, UI designers, and developers in Agile environments to deliver features aligned with business goals, contributing to higher feature adoption. Conducted 30+ user interviews/usability tests and translated insights into actionable design strategies, improving user task success. Built scalable design systems and UI libraries, reducing redundancy and accelerating handoffs by 40%. Worked on Health, Travel, Government, and Retail projects for clients including United Airlines, Citizens Bank, and CVS Health.