Available to hire
I’m a Bachelor of Business (Advertising) student with 7+ years of customer service and retail experience, plus hands-on freelance experience creating and analyzing social media content for businesses. I love turning ideas into engaging posts, photography, and consistent content that helps brands connect with customers.
I’m comfortable in fast-paced hospitality and retail environments and bring strong organization, communication, and leadership skills. I enjoy planning content, scheduling and publishing across platforms, and using basic analytics to improve performance.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Language
English
Fluent
Work Experience
Store Manager at Co'on On Body (Co'on On Group)
March 1, 2026 - PresentLed and coached a retail team to achieve sales and customer service goals. Managed daily store operations including cash handling and opening/closing procedures. Maintained high visual merchandising standards, trained and supported new team members, and resolved customer enquiries to ensure an excellent in-store shopping experience.
Store Manager at Cotton On Body (Cotton On Group)
March 1, 2026 - PresentLed and coached a retail team to achieve sales and customer service goals. Managed daily store operations including cash handling and opening/closing procedures. Maintained high visual merchandising standards, trained and supported new team members, and resolved customer enquiries to ensure an excellent shopping experience.
Store Manager (Full Time) at Cotton On Body (Cotton On Group)
March 1, 2026 - PresentLed and coached a retail team to achieve sales and customer service goals. Managed daily store operations including cash handling and opening/closing procedures. Maintained high visual merchandising standards and trained/support new team members. Resolved customer enquiries to ensure an excellent shopping experience.
Assistant Store Manager (Part-Time) at Factorie (Co'on On Group)
April 1, 2025 - March 1, 2026Assisted in leading and motivating a team to deliver exceptional customer service and achieve store goals. Managed daily store operations including cash handling and opening/closing procedures. Supported visual merchandising and maintained high presentation standards across the sales floor, trained and mentored new team members, and resolved customer enquiries to maintain a positive in-store experience.
Assistant Store Manager (Part-Time) at Factorie (Cotton On Group)
April 1, 2025 - March 1, 2026Assisted in leading and motivating a team to deliver exceptional customer service and achieve store goals. Supported daily store operations including cash handling and opening/closing procedures. Helped maintain strong visual merchandising and presentation standards across the sales floor. Trained and mentored new team members and resolved customer enquiries to maintain a positive in-store experience.
Social Media Assistant - Freelance at What Matters Marketing
January 20, 2025 - March 16, 2026Waitress/Bartender at Down under Pub Hamburg, Germany
January 1, 2025 - April 1, 2025Provided high-quality customer service in a busy hospitality environment. Prepared and served beverages while maintaining responsible service standards. Managed cash handling and POS transactions accurately, assisted with opening and closing procedures, and adapted quickly to an international work environment through strong communication and teamwork.
Digital Media Assistant at What Matters Marketing (Freelance)
January 1, 2025 - March 1, 2026Created engaging social media content for multiple businesses across Meta, LinkedIn, Google My Business, and TikTok. Assisted with content planning and scheduling to maintain a consistent online presence. Reviewed post performance and engagement using platform analytics to help improve content results and support ongoing marketing efforts.
Casual Sales Assistant at Skechers
January 1, 2025 - April 1, 2025Delivered outstanding customer service by assisting customers with product selection, fitting, and enquiries. Maintained visually appealing product displays and processed sales transactions accurately, including cash handling responsibilities. Contributed to achieving sales targets in a fast-paced retail environment.
Freelance Digital Media Assistant at What Matters Marketing
January 1, 2025 - March 1, 2026Created engaging social media content for multiple businesses across Meta, LinkedIn, Google My Business, and TikTok. Assisted with content planning and scheduling to maintain a consistent online presence. Reviewed post-performance and engagement using platform analytics to support improvements in content strategy.
Waitress/Bartender at Down under Pub Hamburg, Germany
January 1, 2024 - December 1, 2024Provided high quality customer service in a busy hospitality environment. Prepared and served beverages while maintaining responsible service standards. Managed cash handling and point of sale transactions accurately. Assisted with opening and closing procedures and adapted quickly to an international working environment through strong communication and teamwork.
Casual Sales Assistant at Skechers Casual
February 1, 2022 - December 31, 2023Delivered outstanding customer service by assisting customers with product selection, fitting, and product enquiries. Maintained visually appealing product displays and processed sales transactions accurately with cash handling responsibilities. Contributed to achieving sales targets in a fast-paced retail environment.
Casual Sales Assistant at Skechers
February 1, 2022 - December 1, 2023Delivered outstanding customer service by assisting customers with product selection, fitting, and enquiries. Maintained visually appealing product displays and processed sales transactions accurately, including cash handling responsibilities. Contributed to achieving sales targets in a fast-paced retail environment.
Casual Team Member at Wendy’s Milk Bar
November 1, 2018 - February 1, 2022Delivered excellent customer service in a fast-paced environment. Prepared food and beverages while maintaining food safety standards. Assisted with opening and closing procedures to support smooth daily operations.
Education
Bachelor Of Business at Queensland University of Technology
February 1, 2025 - November 1, 2027Certificate III in Business at Binnacle Training
January 28, 2022 - April 1, 2023High School Diploma at St Monica’s College
January 11, 2030 - January 1, 2023Qualifications
Certificate III in Business
January 28, 2022 - April 1, 2023Certificate III Business
April 1, 2023 - August 19, 2026Industry Experience
Other, Media & Entertainment, Retail, Travel & Hospitality, Professional Services, Education
Hire a Social Media Freelancer
We have the best social media freelancer experts on Twine. Hire a social media freelancer today.