Samantha Tom

Available to hire

I am Samantha Tom, an Administrative & Programme Support professional with over 3 years’ experience supporting projects across corporate and development-oriented environments, including international and…

About

I am Samantha Tom, an Administrative & Programme Support professional with over 3 years’ experience supporting projects across corporate and development-oriented environments, including international and community-focused initiatives. I am passionate about helping teams run smoothly and ensuring accurate documentation, strong stakeholder engagement, and efficient operations.

I excel at managing complex calendars, coordinating meetings, drafting professional communications, and coordinating events and workshops. I thrive in collaborative settings and enjoy building relationships with clients and partners to enable successful project outcomes.

  • Joined February 2026

Languages

  • EnglishFluent
  • PortugueseAdvanced
  • TswanaAdvanced
  • GermanBeginner

Industry experience

  • Professional Services
  • Education
  • Non-Profit Organization
  • Government
  • Travel & Hospitality

Projects · 7

Client requested creation of Instagram account for their beauty business. They specifically requested posting only once a month on their accounts and speaking to customers and engaging in customer relationship management for bookings and queries. They also requested creation of a price list for their hair and nail offerings. #photo #graphicdesigner

  • Content Creator
  • Content Producer
  • Project Manager

Client requested creation of Instagram account for their beauty business. They specifically requested posting only once a month on their accounts and speaking to customers and engaging in customer relationship management for bookings and queries. They also requested creation of a price list for their hair and nail offerings.

  • Social Media Manager

Built a warm, editorial Instagram brand for Docinho, a Rosebank artisan bakery. Objectives were to showcase daily bakes, drive online orders, and create an aesthetic that reflects handcrafted quality. Delivered 3 themed feed posts a brand hero, a featured product spotlight, and a social-proof grid plus a full profile mockup in rich terracotta tones. Impact: a mouthwatering feed presence designed to grow followers and turn engagement into orders.

  • Social Media Freelancer

Developed a complete Instagram brand identity for Mohau Legal Associates, a Johannesburg-based legal consulting firm in 2025. Objectives included building brand credibility, increasing client inquiries, and communicating complex legal services in an accessible way. Designed 3 feed posts and a full profile mockup using a bold navy-and-blue aesthetic. Impact: professional social presence that builds trust with prospective clients and drives consultation bookings. #branding #photo #graphicdesigner

  • Social Media Freelancer
  • Social Media Manager

Client requested creation of Instagram account for their beauty business. They specifically requested posting only once a month on their accounts and speaking to customers and engaging in customer relationship management for bookings and queries. They also requested creation of a price list for their hair and nail offerings. #photo #graphicdesigner #branding

  • Social Media Freelancer
  • Social Media Manager

Work experience· 4 roles

Freelance Language Support · Latina ABSep 2025 – Present · 1 yr 3 mos

Delivered Portuguese language support during training sessions at law enforcement academy and conferences, improving comprehension for international delegates and strengthening cross-cultural communication.

Volunteer · Rotaract (Division of Rotary International)Jan 2023 – Present · 3 yrs 11 mos

Active member of the Community Service Committee, contributing to project planning, fundraising, and coordination of donation drives targeting vulnerable groups; supported planning and execution of community outreach projects with diverse stakeholders.

Strategic & Administrative Officer · Universal WiFiApr 2021 – Jun 2025 · 4 yrs 3 mos

Provided high-level administrative support to senior management, managed complex calendars, drafted and formatted professional correspondence, acted as a communications liaison, and led digital/external communications including social media management and website content updates. Coordinated meetings and events with multiple priorities and maintained content calendars aligned to organisational priorities.

Admin & Accounts Assistant · Strub T/A Global LubricantsJul 2017 – Jan 2022 · 4 yrs 7 mos

Education

Bachelor of Business Administration (BBA) in International Business · University of Botswana2018 – 2022
Portuguese Language & Literature · Middlebury College2025
Bachelor of Business Administration (BBA) in International Business · University of Botswana2018 – 2022
Portuguese Language & Literature · Middlebury College2025

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