I am Samantha Tom, an Administrative & Programme Support professional with over 3 years’ experience supporting projects across corporate and development-oriented environments, including international and community-focused initiatives. I am passionate about helping teams run smoothly and ensuring accurate documentation, strong stakeholder engagement, and efficient operations. I excel at managing complex calendars, coordinating meetings, drafting professional communications, and coordinating events and workshops. I thrive in collaborative settings and enjoy building relationships with clients and partners to enable successful project outcomes.

Samantha Tom

I am Samantha Tom, an Administrative & Programme Support professional with over 3 years’ experience supporting projects across corporate and development-oriented environments, including international and community-focused initiatives. I am passionate about helping teams run smoothly and ensuring accurate documentation, strong stakeholder engagement, and efficient operations. I excel at managing complex calendars, coordinating meetings, drafting professional communications, and coordinating events and workshops. I thrive in collaborative settings and enjoy building relationships with clients and partners to enable successful project outcomes.

Available to hire

I am Samantha Tom, an Administrative & Programme Support professional with over 3 years’ experience supporting projects across corporate and development-oriented environments, including international and community-focused initiatives. I am passionate about helping teams run smoothly and ensuring accurate documentation, strong stakeholder engagement, and efficient operations.

I excel at managing complex calendars, coordinating meetings, drafting professional communications, and coordinating events and workshops. I thrive in collaborative settings and enjoy building relationships with clients and partners to enable successful project outcomes.

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Language

English
Fluent
Portuguese
Advanced
Tswana
Advanced
German
Beginner

Work Experience

Freelance Language Support at Latina AB
September 1, 2025 - Present
Delivered Portuguese language support during training sessions at law enforcement academy and conferences, improving comprehension for international delegates and strengthening cross-cultural communication.
Strategic & Administrative Officer at Universal WiFi
April 1, 2021 - June 1, 2025
Provided high-level administrative support to senior management, managed complex calendars, drafted and formatted professional correspondence, acted as a communications liaison, and led digital/external communications including social media management and website content updates. Coordinated meetings and events with multiple priorities and maintained content calendars aligned to organisational priorities.
Admin & Accounts Assistant at Strub T/A Global Lubricants
July 1, 2017 - January 1, 2022
Prepared creditor payments and monitored outstanding debtor accounts; coordinated import documentation and customs clearance; arranged travel for leadership and prepared border documents for SARS VAT refund submissions; collaborated with legal and finance to support debt recovery processes.
Volunteer at Rotaract (Division of Rotary International)
January 1, 2023 - Present
Active member of the Community Service Committee, contributing to project planning, fundraising, and coordination of donation drives targeting vulnerable groups; supported planning and execution of community outreach projects with diverse stakeholders.

Education

Bachelor of Business Administration (BBA) in International Business at University of Botswana
January 1, 2018 - January 1, 2022
Portuguese Language & Literature at Middlebury College
June 1, 2025 - September 1, 2025
Bachelor of Business Administration (BBA) in International Business at University of Botswana
January 1, 2018 - December 31, 2022
Portuguese Language & Literature at Middlebury College
June 1, 2025 - September 30, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Education, Non-Profit Organization, Government, Travel & Hospitality
    uniE621 A4 Aesthetics Social Media Management
    Client requested creation of Instagram account for their beauty business. They specifically requested posting only once a month on their accounts and speaking to customers and engaging in customer relationship management for bookings and queries. They also requested creation of a price list for their hair and nail offerings. photo graphicdesigner
    uniE621 A4 Aesthetics Social Media Management
    Client requested creation of Instagram account for their beauty business. They specifically requested posting only once a month on their accounts and speaking to customers and engaging in customer relationship management for bookings and queries. They also requested creation of a price list for their hair and nail offerings.
    uniE621 Docinho Social Media Management & Strategy
    Built a warm, editorial Instagram brand for Docinho, a Rosebank artisan bakery. Objectives were to showcase daily bakes, drive online orders, and create an aesthetic that reflects handcrafted quality. Delivered 3 themed feed posts a brand hero, a featured product spotlight, and a social-proof grid plus a full profile mockup in rich terracotta tones. Impact: a mouthwatering feed presence designed to grow followers and turn engagement into orders.
    uniE621 Mohau Social Media Management
    Developed a complete Instagram brand identity for Mohau Legal Associates, a Johannesburg-based legal consulting firm in 2025. Objectives included building brand credibility, increasing client inquiries, and communicating complex legal services in an accessible way. Designed 3 feed posts and a full profile mockup using a bold navy-and-blue aesthetic. Impact: professional social presence that builds trust with prospective clients and drives consultation bookings. branding photo graphicdesigner
    uniE621 A4 Aesthetics Social Media Management
    Client requested creation of Instagram account for their beauty business. They specifically requested posting only once a month on their accounts and speaking to customers and engaging in customer relationship management for bookings and queries. They also requested creation of a price list for their hair and nail offerings. photo graphicdesigner branding