I am a highly motivated customer service and sales professional with hands-on experience in U.S.-based call center operations. My experience has equipped me with strong skills in client communication and problem-solving. I work well in team settings and strive to continuously improve both myself and my work. I am committed to delivering results while maintaining a positive and determined attitude in every task. Throughout my career, I have gained valuable experience in various roles, from customer service representative to team leader. I cherish the opportunity to assist customers and enhance overall satisfaction. My dedication to teamwork and excellence drives me to consistently meet and exceed expectations.

SYED MUHAMMAD SAMEER

I am a highly motivated customer service and sales professional with hands-on experience in U.S.-based call center operations. My experience has equipped me with strong skills in client communication and problem-solving. I work well in team settings and strive to continuously improve both myself and my work. I am committed to delivering results while maintaining a positive and determined attitude in every task. Throughout my career, I have gained valuable experience in various roles, from customer service representative to team leader. I cherish the opportunity to assist customers and enhance overall satisfaction. My dedication to teamwork and excellence drives me to consistently meet and exceed expectations.

Available to hire

I am a highly motivated customer service and sales professional with hands-on experience in U.S.-based call center operations. My experience has equipped me with strong skills in client communication and problem-solving. I work well in team settings and strive to continuously improve both myself and my work. I am committed to delivering results while maintaining a positive and determined attitude in every task.

Throughout my career, I have gained valuable experience in various roles, from customer service representative to team leader. I cherish the opportunity to assist customers and enhance overall satisfaction. My dedication to teamwork and excellence drives me to consistently meet and exceed expectations.

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Experience Level

Language

English
Fluent

Work Experience

CSR at D SecureLink Center
September 1, 2024 - September 1, 2024
Handled US and UK based calls, maintained professionalism, and resolved customer queries while working remotely.
Team Leader at PHONOVO
December 1, 2024 - December 1, 2024
Managed a team, focused on sales growth, and handled US-based calls, demonstrating expertise in sales techniques and international marketing.
IT Support Specialist at CACTUS BPO AND OTHER
June 1, 2024 - June 1, 2024
Worked as a self-closer and verifier, closing deals with foreign clients while developing skills and expertise.
Shift Manager at KFC
March 1, 2022 - March 1, 2022
Managed department data and files updates, along with shift management responsibilities.
Sales Agent at NEXUS BPO SOLUTION
September 1, 2022 - September 1, 2022
Achieved monthly sales targets while maintaining punctuality and learning new skills.

Education

Associate Degree in Commerce (ADC) at Karachi University
January 11, 2030 - October 28, 2025
Intermediate in Commerce (I.Com) at Government Boys Degree College
January 1, 2021 - January 1, 2023
Matriculation at Bilal Public School
January 1, 2019 - January 1, 2021

Qualifications

IT Diploma (MS Word, Excel, PowerPoint)
January 11, 2030 - October 28, 2025
Virtual Assistant & SEO (E-commerce)
January 11, 2030 - October 28, 2025

Industry Experience

Professional Services, Telecommunications

Experience Level

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