Software Developer with 3+ years of experience building and maintaining full-stack web applications and production systems using React, Vue.js, JavaScript, Node.js, and REST APIs. I’ve been leading the development of an AI-powered Support Agent platform that combines software development, automation, production troubleshooting, and AI-assisted engineering. I work across development, QA, and production, with hands-on experience in Docker, Kubernetes, Playwright, API testing, and incident investigation. I perform root-cause analysis, build recovery workflows, and use tools like OpenAI and Claude to speed up debugging and improve incident analysis—while validating everything through testing and production outcomes.

SAMIPYA GHIMIRE

Software Developer with 3+ years of experience building and maintaining full-stack web applications and production systems using React, Vue.js, JavaScript, Node.js, and REST APIs. I’ve been leading the development of an AI-powered Support Agent platform that combines software development, automation, production troubleshooting, and AI-assisted engineering. I work across development, QA, and production, with hands-on experience in Docker, Kubernetes, Playwright, API testing, and incident investigation. I perform root-cause analysis, build recovery workflows, and use tools like OpenAI and Claude to speed up debugging and improve incident analysis—while validating everything through testing and production outcomes.

Available to hire

Software Developer with 3+ years of experience building and maintaining full-stack web applications and production systems using React, Vue.js, JavaScript, Node.js, and REST APIs. I’ve been leading the development of an AI-powered Support Agent platform that combines software development, automation, production troubleshooting, and AI-assisted engineering.

I work across development, QA, and production, with hands-on experience in Docker, Kubernetes, Playwright, API testing, and incident investigation. I perform root-cause analysis, build recovery workflows, and use tools like OpenAI and Claude to speed up debugging and improve incident analysis—while validating everything through testing and production outcomes.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Nepali
Fluent
Hindi
Fluent

Work Experience

Software Developer / Team Lead, Support Agent at G-Mana
January 1, 2023 - Present
Lead and develop an AI-powered Support Agent platform using React, Vue.js, Node.js, JavaScript, MongoDB/SQL, and REST APIs. Build support workflows that analyze alarms, application data, and system health to assist production incident investigation and resolution. Create automated recovery workflows and post-recovery validation to confirm corrective actions worked. Integrate OpenAI and AI-assisted development tools to improve incident analysis, debugging, automation, and customer support communication. Operate applications in Docker and Kubernetes environments, troubleshoot issues across application/API/container layers, and collaborate on root-cause analysis and production debugging. Use Claude and other AI tools to implement, refactor, and solve problems while validating changes through testing and production analysis.
Support and QA Specialist at G-Mana
January 1, 2021 - January 1, 2023
Provided technical support and troubleshooting for production SSAI and video streaming systems. Investigated incidents using logs, alarms, APIs, and system behavior; performed root-cause analysis and defect resolution. Conducted functional, regression, API, and end-to-end testing using Playwright and Postman. Performed performance and load testing with JMeter. Troubleshot HLS streaming/playback, manifest, and ad insertion issues. Reproduced customer issues, collaborated with development teams to resolve defects, managed bugs and incidents in Jira, and documented troubleshooting solutions.

Education

Bachelor of Business in Information Management (BIM) at Tribhuvan University
January 11, 2030 - August 28, 2026
Bachelor of Business in Information Management (BIM) at Tribhuvan University
January 11, 2030 - August 28, 2026
Bachelor of Business in Information Management (BIM) at Tribhuvan University
January 11, 2030 - August 28, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Education, Computers & Electronics, Media & Entertainment