Available to hire
I am a results-driven and service-oriented professional with a strong background in customer relations, telemarketing, and sales support. Over the years, I’ve developed excellent communication and problem-solving skills, allowing me to build strong client relationships and consistently meet performance targets. I’m passionate about delivering value through every interaction, contributing to team success, and continuously growing in dynamic, customer-focused environments.
Language
English
Fluent
Igbo
Intermediate
Work Experience
Freelance, Remote at Self-Employed
June 1, 2023 - October 28, 2025Provided customer support over various channels, resolving inquiries and improving processes.
Remote Sales Agent at Betty Bongo Nigeria
April 1, 2022 - April 1, 2022Supported and managed product inquiries, optimizing sales processes.
Customer Care Services at MTN Nigeria Limited
December 1, 2019 - December 1, 2019Handled customer inquiries via different channels, ensuring accurate information and follow-up.
Education
Bachelor's Degree at Michael Okpara University of Agriculture Umudike
January 1, 2011 - January 1, 2015Qualifications
Customer Relationship Management (CRM)
January 11, 2030 - October 28, 2025Hospitality Management Certification
January 11, 2030 - October 28, 2025Project Management Certification
January 11, 2030 - January 1, 2021Industry Experience
Gaming, Telecommunications, Professional Services
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