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Hi, I’m Emmanuel Samuel Ojonugwa. I’m a multilingual professional with over two years of experience in remote customer support, data entry, and AI content creation. I excel at crafting clear, domain-specific content that helps AI systems understand and engage with users. I thrive in tech-driven environments, collaborating with product and technical teams to improve customer education, documentation, and conversational AI. I’m fluent in English and French, with Yoruba as a native language, and I’m passionate about developing high-quality content and processes that move projects forward.…Hi, I’m Emmanuel Samuel Ojonugwa. I’m a multilingual professional with over two years of experience in remote customer support, data entry, and AI content creation. I excel at crafting clear, domain-specific content that helps AI systems understand and engage with users. I thrive in tech-driven environments, collaborating with product and technical teams to improve customer education, documentation, and conversational AI. I’m fluent in English and French, with Yoruba as a native language, and I’m passionate about developing high-quality content and processes that move projects forward.

Emmanuel Samuel Ojonugwa

Writer, Data Annotator, Data Collector, +1

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Hi, I’m Emmanuel Samuel Ojonugwa. I’m a multilingual professional with over two years of experience in remote customer support, data entry, and AI content creation. I excel at crafting clear, domain-specific content that helps AI systems understand and engage with users. I thrive in tech-driven environments, collaborating with product and technical teams to improve customer education, documentation, and conversational AI. I’m fluent in English and French, with Yoruba as a native language, and I’m passionate about developing high-quality content and processes that move projects forward.…Hi, I’m Emmanuel Samuel Ojonugwa. I’m a multilingual professional with over two years of experience in remote customer support, data entry, and AI content creation. I excel at crafting clear, domain-specific content that helps AI systems understand and engage with users. I thrive in tech-driven environments, collaborating with product and technical teams to improve customer education, documentation, and conversational AI. I’m fluent in English and French, with Yoruba as a native language, and I’m passionate about developing high-quality content and processes that move projects forward.

Available to hire

Hi, I’m Emmanuel Samuel Ojonugwa. I’m a multilingual professional with over two years of experience in remote customer support, data entry, and AI content creation. I excel at crafting clear, domain-specific content that helps AI systems understand and engage with users.

I thrive in tech-driven environments, collaborating with product and technical teams to improve customer education, documentation, and conversational AI. I’m fluent in English and French, with Yoruba as a native language, and I’m passionate about developing high-quality content and processes that move projects forward.

Skills

AI Data Labelling

Copywriting

Experience Level

AI Data Labelling

Expert

Copywriting

Expert

Language

English

Fluent

French

Advanced

Yoruba

Fluent

Work Experience

Remote Customer Support & Community Coordinator at Proton FX

December 31, 2024 - December 31, 2024

Delivered multi-channel support and crafted knowledge base content to improve client understanding of financial and trading concepts. Assisted in creating educational materials explaining forex and financial terms in English and French for a wider customer reach. Collaborated with product and technical teams to enhance AI-driven chat responses and customer interaction accuracy.

Remote Technical Support Specialist at Bering Water / Unified Payment Services Ltd

December 31, 2022 - December 31, 2022

Provided step-by-step technical and written guidance to customers and improved internal documentation clarity. Translated business and technical documentation between English and French to support international client base. Worked with cross-functional teams to create structured data content for AI language model improvement.

Remote Virtual Assistant & Data Entry Specialist at King’s Tech Startup

December 31, 2020 - December 31, 2020

Created and formatted datasets for machine learning and business analytics projects. Conducted business research and summarized key insights into clear concise written reports. Supported customer communication and data structuring tasks for product documentation and online platforms.