Hi there! ๐Ÿ‘‹ I'm a Data Analyst with 4 years of experience helping small businesses turn numbers into clear, actionable insights. I specialize in building clean, interactive Power BI dashboards, analyzing data with SQL & Excel, and communicating insights in a way that everyone โ€” even non-technical audiences โ€” can understand. I help businesses: Make stronger data-driven decisions Understand customer behavior Improve sales & engagement Identify trends and opportunities they may be missing My key strengths include: โœ” Power BI dashboards that simplify complex data โœ” Advanced Excel + SQL (MySQL & SQL Server) โœ” DAX, Power Query, ETL, and data cleaning โœ” Retail, E-commerce, and Agriculture industry knowledge โœ” Strong stakeholder engagement & insight communication โœ” Turning messy data into clear business stories Results Iโ€™ve delivered: Increased customer engagement by 4% through improved BI reporting Reduced customer churn by 50% using data-driven analysis Tools & technologies I use daily: Power BI, SQL (MySQL & SQL Server), Advanced Excel, Python, DAX, Power Query, ETL pipelines, Data Modeling, KPI Reporting, and Data Cleaning. If you need dashboards, reporting, data transformation, or someone who can turn raw data into clear business insights โ€” Iโ€™m here to help. Send me a message โ€” I reply quickly. ๐Ÿš€โ€ฆ

Samuel Olunloyo

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Hi there! ๐Ÿ‘‹ I'm a Data Analyst with 4 years of experience helping small businesses turn numbers into clear, actionable insights. I specialize in building clean, interactive Power BI dashboards, analyzing data with SQL & Excel, and communicating insights in a way that everyone โ€” even non-technical audiences โ€” can understand. I help businesses: Make stronger data-driven decisions Understand customer behavior Improve sales & engagement Identify trends and opportunities they may be missing My key strengths include: โœ” Power BI dashboards that simplify complex data โœ” Advanced Excel + SQL (MySQL & SQL Server) โœ” DAX, Power Query, ETL, and data cleaning โœ” Retail, E-commerce, and Agriculture industry knowledge โœ” Strong stakeholder engagement & insight communication โœ” Turning messy data into clear business stories Results Iโ€™ve delivered: Increased customer engagement by 4% through improved BI reporting Reduced customer churn by 50% using data-driven analysis Tools & technologies I use daily: Power BI, SQL (MySQL & SQL Server), Advanced Excel, Python, DAX, Power Query, ETL pipelines, Data Modeling, KPI Reporting, and Data Cleaning. If you need dashboards, reporting, data transformation, or someone who can turn raw data into clear business insights โ€” Iโ€™m here to help. Send me a message โ€” I reply quickly. ๐Ÿš€โ€ฆ

Available to hire

Hi there! ๐Ÿ‘‹ Iโ€™m a Data Analyst with 4 years of experience helping small businesses turn numbers into clear, actionable insights. I specialize in building clean, interactive Power BI dashboards, analyzing data with SQL & Excel, and communicating insights in a way that everyone โ€” even non-technical audiences โ€” can understand.

I help businesses:

Make stronger data-driven decisions

Understand customer behavior

Improve sales & engagement

Identify trends and opportunities they may be missing

My key strengths include:
โœ” Power BI dashboards that simplify complex data
โœ” Advanced Excel + SQL (MySQL & SQL Server)
โœ” DAX, Power Query, ETL, and data cleaning
โœ” Retail, E-commerce, and Agriculture industry knowledge
โœ” Strong stakeholder engagement & insight communication
โœ” Turning messy data into clear business stories

Results Iโ€™ve delivered:

Increased customer engagement by 4% through improved BI reporting

Reduced customer churn by 50% using data-driven analysis

Tools & technologies I use daily:
Power BI, SQL (MySQL & SQL Server), Advanced Excel, Python, DAX, Power Query, ETL pipelines, Data Modeling, KPI Reporting, and Data Cleaning.

If you need dashboards, reporting, data transformation, or someone who can turn raw data into clear business insights โ€” Iโ€™m here to help.

Send me a message โ€” I reply quickly. ๐Ÿš€

See more

Language

English
Advanced

Work Experience

Retail Merchandiser (Part-Time) at The Shore Group
August 1, 2023 - Present
Utilised Excel-driven analysis to optimise product placement and customer flow, increasing product visibility and contributing to a 15% uplift in sales performance. Engaged store teams and key stakeholders to communicate merchandising insights clearly, strengthening alignment with store standards and improving overall operational performance by 5%. Presented merchandising recommendations using clear narrative storytelling, resulting in a 10% rise in team engagement and consistency across store displays.
Customer Insights Analyst at Zenith Bank Nigeria
December 1, 2021 - April 1, 2023
Utilised SQL to query and analyse large customer datasets, Python to build predictive churn models, and Power BI to deliver insight dashboards to non-technical stakeholders for strategic decision-making. Identified high-value customers at risk of disengagement and contributed to a targeted retention plan that reduced churn by 18% within the retail banking segment. Conducted a full Customer Churn Analysis for a telecom portfolio, tracking key metrics including Customer Lifetime Value (CLV), Average Revenue Per User (ARPU), and churn rate segmentation to inform loyalty strategy. Proactively identified data trends and insights, providing actionable recommendations that contributed to a 10% reduction in transaction errors and a 30% increase in process efficiency.
Data Analyst Intern at Alerzo Limited
February 1, 2021 - November 1, 2021
Analysed and validated over one million customer transaction records to identify trends, resolve discrepancies, and address service issues, driving a 15% increase in customer satisfaction. Designed, developed, and delivered Power BI dashboards for senior stakeholders, enhancing visibility into customer behaviour and improving targeted marketing effectiveness by 20%. Communicated insights through clear data storytelling, improving non-technical stakeholder understanding and increasing the adoption of data-driven decision-making by 25%. Partnered with cross-functional teams to streamline transaction processes, reducing transaction errors by 10% and improving process efficiency by 30% through actionable recommendations and follow-through.

Education

Masterโ€™s in International Business with Data Analytics at University of Ulster
January 11, 2030 - May 1, 2023
Bachelorโ€™s in Economics at Babcock University
January 11, 2030 - July 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Financial Services, Software & Internet, Professional Services, Other
    paper Telecom Customer Churn Analysis Dashboard

    A comprehensive churn analysis was developed for a major telecom provider to identify high-risk customer segments and service-related drivers of churn. SQL, Power Query, Python, and Power BI were used to clean data, engineer features, and build an interactive dashboard. The solution highlights demographic, geographic, and service-usage factors contributing to churn and supports proactive retention through ML-based churn predictions.

    Checkout Details: https://www.twine.net/signin

    paper Marketing Analytics Report

    I analyzed marketing performance data to uncover customer trends, channel effectiveness, and key engagement drivers. Using Excel, Power BI, and SQL, I cleaned and transformed raw data, built visual reports, and highlighted insights that support better campaign planning. This report solves the challenge of understanding which marketing efforts deliver the highest ROI.

    More Details : https://www.twine.net/signin

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