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Employment and project experience
Senior Developer Salesforce Inc.
January 2017 - March 2017
Full-stack Developer Microsoft Inc.
January 2019 - March 2019
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Senior Software Engineer at Xplore Technologies
October 20, 2023 - PresentRemote Senior Software Engineer. Built new APIs in Python microservices such as Gamification, Year in Motion, and CSAT, increasing user engagement by 30%. Led planning and delivery of a 10-person engineering team and conducted technical interviews. Optimized legacy APIs and Redis queue jobs to improve scalability and reduce latency. Maintained production stability with on-call rotations and daily deployments. Contributed to architecture and design of new services and features, ensuring scalability and long-term maintainability. Created a paid customer-facing feature to let users book appointments for themselves and their guests, released for 300 clients in increments over three months.
Senior Executive - Software Development at Capita PLC
October 19, 2023 - October 16, 2025Remote development lead improving in-house tooling and API performance. Streamlined development & automation processes for the team. Improved API performance by 30% by refactoring unnecessary data. Automated reporting for major clients. Developed microservices using FastAPI to enhance platform performance.
Senior Executive - Support Engineer at Capita India
September 19, 2021 - October 16, 2025Provided technical support for top clients such as Next Retail, Telefónica, and Marks & Spencer. Resolved P1, P2, and P3 bugs with priority handling and documented processes to prevent recurrence. Contributed to London-based resolution efforts and improved customer satisfaction scores through efficient troubleshooting and ticket resolution.
Technical Support Engineer at Wipro
July 19, 2019 - October 16, 2025Handled over 5,000 support cases annually addressing complex technical issues for a global airline. Improved customer service satisfaction through targeted problem isolation and proactive issue resolution.
Education
Master of Computer Applications at Bharti Vidya Peeth University
January 11, 2030 - October 16, 2025Bachelor of Commerce at University of Pune
January 11, 2030 - October 16, 2025Qualifications
Masters of Computer Applications
December 1, 2023 - December 1, 2026Industry Experience
Software & Internet, Computers & Electronics, Professional Services, Telecommunications, Media & Entertainment
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