Sanj Sunsoa
I am a freelance designer who enjoys getting hands-on with all aspects of the UI/UX lifecycle.
About
I am a freelance designer who enjoys getting hands-on with all aspects of the UI/UX lifecycle. I am Adobe Certified Associate and hold a Google UX Design Professional Certificate, and I have a strong foundation in design principles with hands-on experience in user research, interaction design and collaborative problem solving. I am dedicated to delivering design solutions that meet user needs and fulfill business objectives.
I thrive on turning insights into pragmatic UX solutions, prototyping with best practices, and collaborating with stakeholders to drive meaningful outcomes for digital products.
- 7 years' experience
- Joined September 2025
Skills· 14
Languages
- EnglishFluent
Industry experience
- Software & Internet
- Professional Services
- Media & Entertainment
- Retail
- Education
- Other
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Work experience· 15 roles
Redesigned the appointment booking system reducing booking times by 30%; improved service option presentation; boosted online bookings by 40% within six months; ran A/B tests on homepage layouts and product categorisation; used Google Analytics and Hotjar to monitor user behavior and refine designs; received positive feedback on ease of use and visual appeal of the revamped mobile app.
Redesigned the appointment booking system, reducing booking times by 30% through intuitive workflows and clearer service descriptions. Improved the presentation of service options by categorizing and filtering offerings based on user preferences. Boosted online appointment bookings by 40% within six months through improved UX design. Ran A/B testing for various UI changes, such as homepage layouts and product categorisation, leading to a 25% increase in user engagement. Used analytics tools like Google Analytics and Hotjar to monitor user behavior and refine designs. Garnered positive customer feedback on ease of use and visual appeal for the revamped mobile application.
Redesigned the appointment booking system, reducing booking times by 30%, improved service option categorization, and ran A/B tests that boosted booking conversions and user engagement. Used Google Analytics and Hotjar to analyze user behavior.
Certifications and awards· 15
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