Senior Software Developer (Contractor via Omniquant) at Uniphore

Developed a secure AI/ML-driven voice recognition system for Uniphore’s X platform using Node.js and PostgreSQL, enhancing banking security for the ADCB VoicePass project. Integrated ADCB Banking API and Genesys API to optimize call flow and streamline authentication processes, improving customer engagement by 30%. Collaborated with cross-functional teams to embed machine learning models for voice analytics while ensuring strict compliance with banking regulations. Contributed to the PMLI project by developing an intuitive WhatsApp web bot using Java.

System Engineer (Contractor via VertX Solutions) at Cognizant Technology Solutions

Developed and maintained enterprise-grade Java applications using Spring Boot and Eclipse, improving system performance by 25%. Collaborated within Agile teams to design, test, and debug scalable solutions across various financial products. Implemented application monitoring strategies that reduced response time bottlenecks by 20%. Worked closely with QA teams to develop robust test cases, ensuring high code quality across all deployments.

Freelance Software Developer at Self-Employed

Designed and developed 70+ custom Android apps and portfolio websites tailored to client requirements, using Java, HTML, CSS, and JavaScript. Created responsive designs that increased client engagement by 40% across multiple platforms. Integrated payment gateways and third-party APIs to enhance app functionalities for business clients.

Senior Software Developer (Contractor via Omniquant) at Uniphore

Developed a secure AI/ML-driven voice recognition system for Uniphore’s X platform using Node.js and PostgreSQL, enhancing banking security for the ADCB VoicePass project. Integrated ADCB Banking API and Genesys API to optimize call flow and streamline authentication processes, improving customer engagement by 30%. Collaborated with cross-functional teams to embed machine learning models for voice analytics while ensuring strict compliance with banking regulations. Contributed to the PMLI project, enhancing the user experience by developing an intuitive WhatsApp web bot using Java.

System Engineer (Contractor via VertX Solutions) at Cognizant Technology Solutions

Developed and maintained enterprise-grade Java applications using Spring Boot and Eclipse, improving system performance by 25%. Collaborated within Agile teams to design, test, and debug scalable solutions across various financial products. Implemented application monitoring strategies that reduced response time bottlenecks by 20%. Worked closely with QA teams to develop robust test cases, ensuring high code quality across all deployments.

Designed and developed 70+ custom Android apps and portfolio websites tailored to client requirements, using Java, HTML, CSS, and JavaScript. Created responsive designs that increased client engagement by 40% across multiple platforms. Integrated payment gateways and third-party APIs to enhance app functionalities for business clients.

Senior Software Developer (Contractor via Omniquant) at Uniphore

Developed secure, scalable backend services using Node.js, PostgreSQL, and AWS RDS supporting Uniphore’s AI-driven VoicePass banking platform. Led integration with Genesys API and ADCB Banking APIs to automate customer authentication and reduce onboarding time by 30%. Implemented OAuth 2.0 encryption for securing API endpoints and ensured GDPR-compliant data handling practices. Reduced backend response times by 25% through optimized SQL queries and database indexing. Collaborated with DevOps to deploy databases on RDS, manage environments, and handle production rollouts. Worked closely with AI/ML teams to embed analytics models, ensuring performance and compliance.

System Engineer (Contractor via VertX Solutions) at Cognizant Technology Solutions

Delivered L1/L2 support for enterprise applications, handling P1, P2, and P3 incidents related to VPN, Citrix, VDI, and firewall access. Used Putty, network consoles, and monitoring dashboards to troubleshoot and resolve issues in Unix/Linux environments. Supported infrastructure-level operations and endpoint troubleshooting across departments. Analyzed logs and performed data analysis to trace recurring issues and proactively flag risks. Demonstrated strong knowledge of IT operations, including networking, systems, endpoint management, and system security. Known for exceptional documentation, clear communication, and composure under pressure. Collaborated with infra and dev teams, driving resolution and minimizing downtime during high-impact incidents.

Built 50+ modern responsive websites and lightweight portals for small businesses and individual professionals. Developed portfolio-hosting platforms and basic e-commerce shop portals using React.js and Node.js. Configured dashboards, contact forms, blogs, and simple CMS modules tailored for clients. Focused on secure API structure, frontend responsiveness, and minimal backend services. Deployed apps on Vercel, Firebase, and Netlify with GitHub-based CI/CD flows. Supported clients with hosting, migration, and documentation post-deployment.

Senior Software Developer at Uniphore

Developed secure, scalable backend services using Node.js, PostgreSQL, and AWS RDS for Uniphore’s AI-driven VoicePass banking platform. Led integration with third-party APIs to automate customer authentication and reduce onboarding time by 30%.