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I'm Saphia Mugrabi, a travel agent and social media manager who loves crafting unforgettable experiences. I design customized Japan itineraries for German- and English-speaking clients, and I provide on-ground support, handle changes, and respond to emergencies with calm and efficiency. I'm also experienced in hospitality and administrative support, with a strong eye for Canva-based design and engaging online content. I build relationships with clients and online communities, manage schedules, draft copy, and maintain a consistent online presence.…I'm Saphia Mugrabi, a travel agent and social media manager who loves crafting unforgettable experiences. I design customized Japan itineraries for German- and English-speaking clients, and I provide on-ground support, handle changes, and respond to emergencies with calm and efficiency. I'm also experienced in hospitality and administrative support, with a strong eye for Canva-based design and engaging online content. I build relationships with clients and online communities, manage schedules, draft copy, and maintain a consistent online presence.

Saphia Mugrabi

Social Media Manager, Content Creator, Content Designer, +1

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I'm Saphia Mugrabi, a travel agent and social media manager who loves crafting unforgettable experiences. I design customized Japan itineraries for German- and English-speaking clients, and I provide on-ground support, handle changes, and respond to emergencies with calm and efficiency. I'm also experienced in hospitality and administrative support, with a strong eye for Canva-based design and engaging online content. I build relationships with clients and online communities, manage schedules, draft copy, and maintain a consistent online presence.…I'm Saphia Mugrabi, a travel agent and social media manager who loves crafting unforgettable experiences. I design customized Japan itineraries for German- and English-speaking clients, and I provide on-ground support, handle changes, and respond to emergencies with calm and efficiency. I'm also experienced in hospitality and administrative support, with a strong eye for Canva-based design and engaging online content. I build relationships with clients and online communities, manage schedules, draft copy, and maintain a consistent online presence.

Available to hire

I’m Saphia Mugrabi, a travel agent and social media manager who loves crafting unforgettable experiences. I design customized Japan itineraries for German- and English-speaking clients, and I provide on-ground support, handle changes, and respond to emergencies with calm and efficiency.

I’m also experienced in hospitality and administrative support, with a strong eye for Canva-based design and engaging online content. I build relationships with clients and online communities, manage schedules, draft copy, and maintain a consistent online presence.

Skills

Canva

Copywriting

Presentation Design

Experience Level

Canva

Expert

Copywriting

Intermediate

Presentation Design

Intermediate

Language

German

Fluent

English

Fluent

German

Fluent

Work Experience

Travel Agent at Bali Designs

January 1, 2023 - January 1, 2025

Travel Agent (GE/EN), personalized Japan travel itineraries tailored to clients' preferences, interests, and budgets. Offering authentic and immersive experiences. Delivers on-ground support, handling changes, emergencies, and special requests efficiently.

Personal Assistant / Social Media Manager at Self-employed

January 1, 2025 - Present

Managed schedules, emails, and proofreading tasks while supporting workshop planning and setup. Created Canva designs and updated blog content to maintain a consistent, engaging online presence. Interacted with customers, responded to inquiries, and handled social media communication efficiently.

Travel Agent at Self-employed

January 1, 2023 - Present

Providing German- and English-speaking clients with customized Japan travel itineraries; on-ground support, handling changes, emergencies, and special requests efficiently.

Barista at VICafe

January 1, 2021 - January 1, 2022

Provided high-level customer service; participated in staff workshops and team-building events; handled customer feedback and service improvements.

Barista at VICafe

January 1, 2022 - January 1, 2023

Maintained smooth operations and continued high-level customer service; contributed to team events and training; improved service quality.

Personal Assistant / Social Media Manager at Stiftung Wagerenhof

January 1, 2023 - Present

Managed schedules, emails, and proofreading tasks while supporting workshop planning and setup. Created Canva designs and updated blog content to maintain a consistent, engaging online presence. Interacted with customers and handled social media communications efficiently.