Braze Implementation for TPG Telecom / Vodafone Australia

Led a live Braze implementation for TPG Telecom (Vodafone Australia), covering email and SMS scope. Built a WBS gap tracker and Excel workbooks to identify deliverability and scope gaps, planned IP warm-up strategy, and created compliance checklists aligned to the Australian Spam Act, ACMA, and Privacy Act. Worked closely with the architect team to keep the implementation on track and audit-ready.