Available to hire
I am a customer-focused live chat support professional with a track record of real-time communication, customer assistance, and problem solving. My background in hospitality and service environments has trained me to manage multiple conversations, stay calm under pressure, and maintain a professional tone while helping customers find fast, effective solutions.
I am fluent in English and Armenian, with additional Ukrainian and Russian skills, and I regularly use AI tools like ChatGPT Plus to speed up responses and improve accuracy in written support. I thrive in remote, fast-paced teams and enjoy turning challenges into positive outcomes for customers.
Experience Level
Language
English
Fluent
Armenian
Fluent
Ukrainian
Fluent
Russian
Advanced
Work Experience
Live Chat Support (Freelance / Remote) at Digital Platforms
January 1, 2025 - March 1, 2025Real-time text-based customer support; managed multiple chats with accuracy and professionalism; AI-assisted responses using ChatGPT Plus; issue escalation and documentation.
Waiter / Customer Service Associate at Mirzoyan Library & Café
August 1, 2024 - April 1, 2025International customer service, complaint handling and guest communication, staff training and teamwork.
Education
High School Diploma in Education Psychology at High School of ASPU, Yerevan
January 1, 2021 - January 1, 2024Qualifications
Industry Experience
Media & Entertainment, Travel & Hospitality, Professional Services
Experience Level
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