Luxury Design Associate at ELTE MKT

Delivered exceptional, personalized customer service to a high-end clientele aligned with ELTE MKT's luxury brand standards. Met and exceeded monthly sales targets leveraging in-depth product knowledge and design trends in luxury furniture and home décor. Built and maintained long-term relationships with interior designers, decorators, and high-net-worth clients through professional consultation and attentive service. Guided clients through the entire sales cycle ensuring satisfaction and encouraging repeat business. Collaborated with the design team to curate tailored furniture and décor solutions based on clients’ needs. Maintained expert-level knowledge of inventory, materials, finishes, and custom-order capabilities to offer informed recommendations.

Service Team Lead at Burberry

Led a high-performing team of sales associates, fostering excellence in customer service and achieving consistent sales targets. Cultivated and maintained relationships with high-net-worth clients, driving client retention and enhancing brand loyalty. Collaborated and executed store events, promotions, and new collection launches to drive brand awareness and engagement. Upheld Burberry's brand values, ensuring customer interactions reflected prestige and luxury. Delivered personalized styling advice maintaining deep product knowledge. Handled high-value transactions professionally and utilized CRM tools for client outreach and upselling.

Client Advisor at Burberry

Delivered personalized customer service to high-end clientele, creating elevated shopping experiences aligned with the luxury brand. Consistently met sales targets through product knowledge and design trend understanding. Built relationships with interior designers, decorators, and high-net-worth clients through consultation and service. Guided clients through sales cycle from discovery to delivery ensuring satisfaction and repeat business. Maintained expert knowledge of inventory and collaborated with design teams. Attended and hosted site visits, maintained sales quotas, and trained new stylists.

Senior Stylist / Client Stylist at Club Monaco

Managed sales goals and directed stylists on sales tactics. Led daily operations providing strong customer service and creating a positive and motivating work environment. Trained new stylists on store operations. Maintained store organization and created overall positive shopping experience for clients. Managed client engagement and customer service.

Interior Design Consultant at Club Monaco

Curated scaled drawings and renderings using in-house software. Sourced materials, lighting, finishes, and managed client outreach and appointments. Collaborated with other designers and managed projects individually. Used extensive product knowledge during sales with a focus on creativity and maintaining repeat clientele. Attended and hosted site visits for projects and maintained monthly sales quotas.

Management / Key Holder at BoConcept

Provided strong customer service, maintained repeat clientele, and handled client consultations. Assisted with store operations and ensured sales targets were met through creativity and dedicated service.

Sales Associate at ELTE MKT

Delivered exceptional, personalized customer service to a high-end clientele, creating elevated shopping experiences aligned with ELTE MKT's luxury brand standards. Consistently met and exceeded monthly sales targets by leveraging in-depth product knowledge and understanding of design trends in luxury furniture and home décor. Built and maintained long-term relationships with interior designers, decorators, and high-net-worth clients through professional consultation and attentive service. Guided clients through the entire sales cycle—from discovery to delivery—ensuring satisfaction and encouraging repeat business. Collaborated closely with the design team to curate tailored furniture and décor solutions based on clients’ aesthetic, functional, and spatial needs. Maintained expert-level knowledge of inventory, materials, finishes, and custom-order capabilities to offer informed recommendations.

Freelance Designer & Consultant at Self-Employed

Developed brand identities for startups, including logos and websites; built engaging, mobile-first websites and social media campaigns; produced travel-focused content and event assets; managed Instagram presence and content calendars; collaborated with designers on interior design and branding projects; leveraged in-house tools to create tailored visuals and narratives.

Stylist at Club Monaco

Maintained store operations and organization, delivering high-quality customer service and contributing to a positive shopping environment. Trained peers on styling tactics and store procedures, supporting overall sales goals.

Senior Stylist / Client Engagement Lead at Club Monaco

Led client engagement efforts, trained stylists, and managed client relationships to drive repeat business. Supported store events and promotions, contributing to brand awareness and sales targets.

Store Stylist / Client Engagement Manager at BoConcept

Maintained store operations, delivered exceptional customer service, and engaged clients through personalized styling and product recommendations. Supported in-store events and visual merchandising to enhance brand experience.