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I am a versatile professional with expertise in AI content evaluation, specializing in data annotation, RLHF, and search engine assessment. I evaluate AI-generated content for clarity, safety, bias, and relevance while applying prompt engineering across diverse domains. I bring a strong background in detail management and administrative support, with proven organizational, multitasking, and customer service skills. I combine technical precision with empathy and context-aware analysis to support the development of inclusive, reliable AI systems.…I am a versatile professional with expertise in AI content evaluation, specializing in data annotation, RLHF, and search engine assessment. I evaluate AI-generated content for clarity, safety, bias, and relevance while applying prompt engineering across diverse domains. I bring a strong background in detail management and administrative support, with proven organizational, multitasking, and customer service skills. I combine technical precision with empathy and context-aware analysis to support the development of inclusive, reliable AI systems.

Zanele Grace Paliso

AI Engineer, AI Prompt Engineer, Audio Transcriber, +7

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I am a versatile professional with expertise in AI content evaluation, specializing in data annotation, RLHF, and search engine assessment. I evaluate AI-generated content for clarity, safety, bias, and relevance while applying prompt engineering across diverse domains. I bring a strong background in detail management and administrative support, with proven organizational, multitasking, and customer service skills. I combine technical precision with empathy and context-aware analysis to support the development of inclusive, reliable AI systems.…I am a versatile professional with expertise in AI content evaluation, specializing in data annotation, RLHF, and search engine assessment. I evaluate AI-generated content for clarity, safety, bias, and relevance while applying prompt engineering across diverse domains. I bring a strong background in detail management and administrative support, with proven organizational, multitasking, and customer service skills. I combine technical precision with empathy and context-aware analysis to support the development of inclusive, reliable AI systems.

Available to hire

I am a versatile professional with expertise in AI content evaluation, specializing in data annotation, RLHF, and search engine assessment. I evaluate AI-generated content for clarity, safety, bias, and relevance while applying prompt engineering across diverse domains.

I bring a strong background in detail management and administrative support, with proven organizational, multitasking, and customer service skills. I combine technical precision with empathy and context-aware analysis to support the development of inclusive, reliable AI systems.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Xhosa

Advanced

Work Experience

Auditor / Freelancer at RWS Auditor

January 1, 2025 - Present

Freelance auditing tasks, reviewing outputs for accuracy, consistency, and compliance with project standards; supported data integrity and workflow efficiency.

Auditor at Freelancer

January 1, 2025 - Present

Audited outputs from raters to ensure accuracy, consistency, and compliance with project standards.

Business Founder / Owner at CartConnect

January 1, 2024 - January 1, 2025

Founded and managed a specialized fashion retail business focused on ladies’ jeans. Oversaw end-to-end operations including product sourcing, inventory management, customer relations, and budget control. Led successful rebranding and strengthened market positioning and brand identity. Drove sales growth through targeted Facebook advertising and strategic social media engagement; managed retail floor operations, delegation, and training to improve product knowledge and sales performance; supported inventory and merchandising activities.

Personal Assistant to Director at Rage Stores

January 1, 2020 - January 1, 2020

Provided comprehensive administrative and logistical support to a company director, managing calendars, communications, and daily workflow. Conducted on-site project observations and gained practical skills in instruction mapping and understanding complex project timelines. Streamlined office operations and coordinated effectively between project stakeholders. Supervised a retail team to deliver exceptional customer service and achieve sales targets; managed efficient floor operations including staff rotation and customer enquiries; supported seasonal merchandising displays and regular inventory and stock-taking processes.

English Tutor at PrepLy

January 1, 2020 - January 1, 2020

Freelance English tutor delivering instruction to help students achieve academic, professional, and personal language goals; developed tailored lesson plans to improve grammar, vocabulary, and conversational fluency; supported diverse learners.

Administrative Assistant at Simplistic Communications Pty Ltd

January 1, 2020 - December 31, 2020

Started as a rater, delivering high-quality work that earned promotion into auditing; managed schedules, correspondence, and office records to ensure smooth operations.

English Tutor at Freelancer

January 1, 2020 - January 1, 2020

Taught English language skills to students, delivering personalized lessons and monitoring progress.

Data Annotator (promoted to Reviewer / Prompt Engineer)

January 1, 2019 - Present

Advanced from Data Annotator to Reviewer/Prompt Engineer over six years, building deep expertise in AI model training and evaluation, and collaborating on improving annotation standards and dataset quality. Provided feedback to annotators to correct errors and improve overall data quality and consistency.

Freelancer (Data Annotation / Review / Prompt Engineering tasks) at Various Platforms

January 1, 2019 - Present

Evaluate AI-generated text and multimedia content for clarity, factual accuracy, safety, and relevance across diverse topics. Execute RLHF (Reinforcement Learning from Human Feedback) tasks to train and fine-tune AI models. Identify and annotate potential biases, harmful content, and low-quality outputs (including spam) to enhance model robustness and user experience. Perform search engine evaluation: assess web page quality, match query intent, and judge result relevance. Progressed from entry-level annotation to trusted reviewer over multiple years, demonstrating quality, reliability, and attention to detail.

Team Supervisor at Forever New Team

January 1, 2015 - January 1, 2018

Supervised retail operations and team performance, progressing from Sales Assistant to Store Manager. Demonstrated strong leadership and business acumen by founding, launching, and rebranding a retail business (CartConnect), implementing effective digital marketing strategies. Consistently met and exceeded monthly sales targets through strategic planning, team motivation, and superior customer service. Managed daily store operations including opening/closing procedures, cash handling, and security standards; delegated tasks to team members and delivered training sessions to improve product knowledge and sales techniques.