Strategic Product Designer based in Dubai with 7+ years of experience leading end-to-end design processes and collaborating with cross-functional teams across startups, fintechs, and Colombia’s largest bank, crafting digital experiences that boosted conversion rates by 6% and raised NPS scores to over 80.

Sebastian Amaya

Strategic Product Designer based in Dubai with 7+ years of experience leading end-to-end design processes and collaborating with cross-functional teams across startups, fintechs, and Colombia’s largest bank, crafting digital experiences that boosted conversion rates by 6% and raised NPS scores to over 80.

Available to hire

Strategic Product Designer based in Dubai with 7+ years of experience leading end-to-end design processes and collaborating with cross-functional teams across startups, fintechs, and Colombia’s largest bank, crafting digital experiences that boosted conversion rates by 6% and raised NPS scores to over 80.

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Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

UX Designer at Bancolombia
December 1, 2020 - Present
Led end-to-end UX design for banking product suites, aligning user needs with business goals; boosted conversion by 6% and NPS by 80 points; conducted usability testing, user research, prototyping, and cross-functional collaboration.
UX Designer at OmniLatam
November 1, 2020 - September 29, 2025
Streamlined branding workflow and built scalable design systems via Atomic Design in Figma; improved time-to-market by 26% and maintained thorough documentation supporting cross-functional teams.
Product Designer at Irix
January 2, 2020 - September 29, 2025
Led end-to-end design lifecycle from user research to usability testing for the Irix mobile app; increased lead generation by 12% by designing responsive websites and high-converting landing pages.
Front End Developer at Indian Consulting
March 1, 2018 - September 29, 2025
Developed pixel-perfect front-end interfaces for 18+ websites and e-commerce platforms; ensured design consistency using Agile methodologies and frameworks such as Bootstrap and Foundation.
Product Designer at Banco Colombia
December 1, 2020 - Present
Boosted credit card applications by 6% by analyzing the conversion funnel, identifying opportunities, and iterating user flows and UI interactions; validated through usability testing. Improved Net Promoter Score by 3% for Buy Now Pay Later product by resolving key experience gaps across touchpoints using journey mapping, prototyping, and usability testing. Improved Digital Payments UX by prioritizing 7+ high-impact features, leveraging insights from 100+ user surveys, validating value with the Kano model, and aligning cross-functional teams to co-create feasible solutions.
UX/UI Designer at OMNILATAM
March 1, 2020 - November 1, 2020
Streamlined the time-to-market of a rebranding process by 26% by designing and maintaining a scalable design system through Atomic Design in Figma, supported by accurate documentation.
Product Designer at IRIX
April 1, 2018 - January 1, 2020
Increased lead generation by 12% by designing responsive websites and high-converting landing pages, which boosted engagement and improved user experience.
Front End Developer at Iridian
March 1, 2017 - March 1, 2018
Developed pixel-perfect front-end interfaces for 18+ websites and e-commerce platforms, enhancing user experience and ensuring design consistency by using agile methodologies and frameworks such as Bootstrap and Foundation.
Freelancer Product Designer at Freelancer
July 25, 2025 - Present
Accelerated the delivery of a 60-screen Blockchain MVP in under one week by integrating generative AI tools into traditional UX/UI workflows for the Dubai Chambers App.
Product Designer at Bancolombia
December 1, 2020 - June 1, 2025
Boosted credit card applications by 6% by analyzing the conversion funnel, identifying opportunities, and iterating user flows and UI interactions, validated through usability testing.
UX/UI Designer at Omn iLatam
March 1, 2020 - November 1, 2020
Streamlined the time-to-market of a rebranding process by 26% by designing and maintaining a scalable design system through Atomic Design in Figma, supported by accurate documentation.

Education

Bachelor of Graphic Design at Escuela de Artes y Letras, Bogota
January 11, 2030 - June 2, 2020
Bachelor of Graphic Design, Design Management at Escuela de Artes y Letras, Bogotá
January 11, 2030 - June 1, 2020
Bachelor of Graphic Design, Design Management at Escuela de Artes y Letras, Bogotá
January 11, 2030 - June 1, 2020
Bachelor of Graphic Design at Escuela de Artes y Letras, Bogotá, Colombia
February 1, 2014 - June 1, 2022
Postgraduate in UX/UI Design at Academica, Bogotá, Colombia
June 1, 2019 - January 1, 2020

Qualifications

Postgraduate in UX/UI Design
June 1, 2019 - January 1, 2020
Bachelor of Graphic Design
February 1, 2014 - June 1, 2022

Industry Experience

Financial Services, Software & Internet, Professional Services, Media & Entertainment, Other