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I'm a marketing-focused professional with hands-on experience across social media, content creation, digital communications and campaign support. I'm strong at shaping brand tone, writing high-engagement messaging, and supporting growth through LinkedIn, Instagram and TikTok. I'm experienced working closely with sales teams and senior leadership, translating business objectives into clear, modern marketing content. I'm seeking a marketing-led role with scope to grow in content, social and digital strategy.…I'm a marketing-focused professional with hands-on experience across social media, content creation, digital communications and campaign support. I'm strong at shaping brand tone, writing high-engagement messaging, and supporting growth through LinkedIn, Instagram and TikTok. I'm experienced working closely with sales teams and senior leadership, translating business objectives into clear, modern marketing content. I'm seeking a marketing-led role with scope to grow in content, social and digital strategy.

Shaelyn Crowe

Social Media Manager, Copywriter, Content Creator, +5

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I'm a marketing-focused professional with hands-on experience across social media, content creation, digital communications and campaign support. I'm strong at shaping brand tone, writing high-engagement messaging, and supporting growth through LinkedIn, Instagram and TikTok. I'm experienced working closely with sales teams and senior leadership, translating business objectives into clear, modern marketing content. I'm seeking a marketing-led role with scope to grow in content, social and digital strategy.…I'm a marketing-focused professional with hands-on experience across social media, content creation, digital communications and campaign support. I'm strong at shaping brand tone, writing high-engagement messaging, and supporting growth through LinkedIn, Instagram and TikTok. I'm experienced working closely with sales teams and senior leadership, translating business objectives into clear, modern marketing content. I'm seeking a marketing-led role with scope to grow in content, social and digital strategy.

Available to hire

I’m a marketing-focused professional with hands-on experience across social media, content creation, digital communications and campaign support.
I’m strong at shaping brand tone, writing high-engagement messaging, and supporting growth through LinkedIn, Instagram and TikTok. I’m experienced working closely with sales teams and senior leadership, translating business objectives into clear, modern marketing content. I’m seeking a marketing-led role with scope to grow in content, social and digital strategy.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Marketing & Client Communications Coordinator at UK Search Limited

September 1, 2024 - Present

Created and refined brand-aligned client communications to improve engagement and response rates; Developed social media content ideas, captions and CTAs for LinkedIn, Instagram and TikTok; Supported sales campaigns with persuasive, conversion-focused messaging; Designed and adapted email content and templates for outreach and lead generation; Collaborated with directors and sales leadership on messaging strategy and campaign priorities; Prepared marketing and sales materials for tenders, client meetings and presentations; Managed CRM systems and client portals to support campaign tracking and client communication.

Office Junior / Customer Services Administrator at UK Search Limited

June 1, 2022 - September 1, 2024

Managed multiple customer payment and support inboxes in a high-volume environment; Handled customer queries via phone, live chat, SMS, and email, ensuring compliant resolutions; Raised disputes and internal queries, allocating accounts to relevant departments; Processed incoming and outgoing post and communicated with third parties; Built strong product and system knowledge within a regulated collections setting.

House & Pet Sitter (Self-Employed) at Self-Employed

January 1, 2018 - February 1, 2022

Provided reliable in-home care for pets and properties; Administered medication and tailored care for animals with additional needs; Maintained trust-based relationships with repeat clients.

Aftercare Assistant at BUNS Nursery School

December 1, 2020 - February 1, 2021

Supported children during after-school care sessions; Assisted with activities, supervision, and classroom upkeep; Communicated effectively with parents and staff.

Accounts & Balances Assistant at VNP Properties

October 1, 2018 - March 1, 2019

Reviewed utility accounts for discrepancies; Balanced water and electricity accounts across multiple properties; Ensured accurate billing and payment records.

Marketing & Executive Communications Support (Director Secondment) at UK Search Limited

September 1, 2024 - Present

Produced structured board-level meeting minutes, summaries and action trackers. Supported strategic discussions around digital communication, automation and customer engagement. Worked cross-functionally to ensure actions were communicated clearly and followed through. Assisted senior leadership with written communications and internal messaging.

House & Pet Sitter (Self-Employed)

January 1, 2018 - February 1, 2022

Provided reliable in-home care for pets and properties. Administered medication and tailored care for animals with additional needs. Maintained trust-based relationships with repeat clients.

Office Junior / Customer Service Administrator at UK Search Limited

June 1, 2022 - September 1, 2024

Managed multiple customer payment and support inboxes in a high-volume environment. Handled customer queries via phone, live chat, SMS, and email, ensuring compliant resolutions. Raised disputes and internal queries, allocating accounts to relevant departments. Processed incoming and outgoing post and communicated with third parties. Built strong product and system knowledge within a regulated collections setting.

House & Pet Sitter at Self-Employed

January 1, 2018 - February 1, 2022

Provided reliable in-home care for pets and properties. Administered medication and tailored care for animals with additional needs. Maintained trust-based relationships with repeat clients.

Aftercare Assistant at BUN S Nursery School

December 1, 2020 - February 1, 2021

Supported children during after-school care sessions. Assisted with activities, supervision, and classroom upkeep. Communicated effectively with parents and staff.

Receptionist at UK Search Limited

January 1, 2018 - February 1, 2022

Performed admin tasks, queries and managed complaints through email. Answered and made calls. Booked appointments and handled cancellations. Performed ad hoc tasks.