Available to hire
I am a Senior Software Quality Control / QA & QC Manager with 15+ years of experience across the Software Development Life Cycle, focusing on end-to-end quality assurance for manual and automated testing. I lead SDLC quality processes including test planning, execution, reporting, traceability (RTM), and release readiness for regulated environments.
I implement and govern CI/CD quality gates, automate regression/performance testing using Selenium, JMeter, IBM Rational tools, and support audit readiness through ALM/ELM. I also contribute to ISO 9001:2015 quality practices, stakeholder UAT support, and performance benchmarking using IBM Rational Performance Tester.
Skills
Language
English
Fluent
Urdu
Fluent
Work Experience
Senior Manager (QC/Product Lifecycle manager) at Centre for Excellence in Science & Applied Technologies
December 20, 2022 - PresentManagement of end-to-end software quality processes including test planning, execution, and reporting. Led CI/CD implementations supporting automated builds, testing, and deployments while maintaining SDLC quality and compliance controls. Designed and maintained KPI matrices to monitor software quality, SDLC performance, and process compliance. Creating and executing comprehensive manual test plans and test cases, maintaining RTM and bug traceability metrics, preparing detailed test reports, and supporting clients during UAT. Development and execution of automated testing scripts using Selenium, JMeter, and IBM Rational tools; performance analysis using IBM Rational Performance Tester. Implemented Enterprise Lifecycle Management (ELM) for SDLC quality control, traceability, and audit readiness; supported ISO 9001:2015 standard implementations.
Senior Manager (QC / Product Lifecycle Manager) at Centre for Excellence in Science & Applied technologies
December 1, 2020 - PresentManaged end-to-end software quality processes including test planning, execution, and reporting. Led CI/CD implementations to support automated builds, testing, and deployments while maintaining SDLC quality and compliance controls. Designed and maintained KPI matrices for software quality, SDLC performance, and process compliance. Created and executed comprehensive manual test plans and test cases. Maintained RTM and bug traceability metrics to validate requirements coverage, test effectiveness, and defect resolution completeness. Prepared detailed test reports and supported clients during UAT. Developed automated testing scripts using Selenium, JMeter, and IBM Rational tools. Conducted performance analysis and benchmarking using IBM Rational Performance Tester. Implemented Enterprise Lifecycle Management (ELM) for SDLC quality control, traceability, and audit readiness. Supported ISO 9001:2015 implementation activities for quality practices.
Manager (SQA Analyst) - Resolve at Resolve
December 1, 2017 - November 30, 2022Oversaw client-side and data center deployments and performed post-deployment verification to ensure system stability, data integrity, and release compliance. Analyzed and reviewed functional/technical requirements from a testing perspective to improve testability and clarity. Managed and executed end-to-end QC processes for functional and non-functional testing (planning, execution across in-house/staging/deployment environments, and reporting). Documented, evaluated, and validated test results against acceptance criteria. Logged, prioritized, and tracked defects using structured defect-management workflows.
Manager (SQA Analyst) at Resolve
December 1, 2017 - November 30, 2022Oversaw client-side and data center deployments, performing post-deployment verification to ensure system stability, data integrity, and release compliance. Analyzed and reviewed functional and technical requirements from a testing perspective to ensure testability and clarity. Managed and executed end-to-end QC processes for functional and non-functional testing, including planning, execution (in-house, staging, deployment), and reporting. Documented, evaluated, and validated test results to ensure alignment with acceptance criteria. Logged, prioritized, and tracked defects using structured defect-management workflows.
Deputy Manager (SQA) at Askari Bank Limited (ABL), Islamabad Pakistan
January 1, 2014 - December 1, 2017Contributed to domain analysis, identified problems and technology constraints, and supported process improvements to enhance performance. Performed manual testing in in-house and staging environments for MIS and CMS applications. Prepared QC and field test reports using IBM ALM. Provided second-level support to stakeholders and performed peer reviews. Helped integrate and test applications by implementing test automation frameworks. Defined structured processes for gathering, analyzing, and incorporating user requirements to support controlled evolution of application architecture.
Deputy Manager (SQA) at Resolve
January 1, 2014 - December 31, 2017Manual testing (in-house and staging) for MIS and CMS applications. Preparation of QC and field test reports using IBM ALM solution. Provided second-level support to stakeholders (users, deployment teams, etc.), and peer review. Integrated and performed system testing by implementing test automation frameworks. Defined structured processes for gathering, analyzing, and incorporating user requirements to support controlled evolution of application architecture.
Software Quality & IT Coordination Specialist at Askari Bank Limited (ABL), Islamabad Pakistan
February 1, 2012 - December 1, 2014Performed functional, regression, and smoke testing to verify application stability and readiness across development cycles. Reviewed requirements for testability and supported test planning, coordination, and quality reporting. Logged, tracked, and followed up on defects using bug-tracking tools to ensure timely resolution and accurate status reporting. Coordinated with IT and development teams to ensure test environment availability, defect-resolution follow-up, and deployment readiness.
Software Quality & IT Coordination Specialist at Askari Bank Limited (ABL)
February 1, 2012 - December 31, 2014Performed functional, regression, and smoke testing to verify application stability and readiness across development cycles. Reviewed requirements for testability and assisted in test planning, coordination, and quality reporting. Logged, tracked, and followed up on defects using bug-tracking tools, ensuring timely resolution and accurate status reporting. Coordinated with IT and development teams to ensure test environment availability, defect resolution follow-up, and deployment readiness.
IT Officer at Ministry of Education
January 1, 2010 - January 31, 2012IT officer responsible for day-to-day troubleshooting of IT systems, management of domain and mail servers, and ensuring smooth functioning of wireless and wired LANs.
Education
PhD in Computer Science at Capital University of Sciences and Technology
September 6, 2010 - January 1, 2017Masters in Computer Science at PMAS Arid Agriculture University Rawalpindi
September 4, 2006 - July 24, 2009Bachelors in Computer Science at PMAS Arid Agriculture University Rawalpindi
September 9, 2002 - July 28, 2006Qualifications
IBM ALM/ELM Implementation & Administration
January 11, 2030 - May 16, 2026QA/QC Practices
January 11, 2030 - May 16, 2026QA in DevOps & CI/CD Pipelines
January 11, 2030 - May 16, 2026ISO 9001:2015 Implementation Support (QA/QC Practices)
January 11, 2030 - July 19, 2026IBM ALM/ELM Implementation & Administration (Training / Practice)
January 11, 2030 - July 19, 2026CI/CD Quality Gates & Automated Testing (Selenium, RFT, JMeter) (Training / Practice)
January 11, 2030 - July 19, 2026Industry Experience
Financial Services, Government, Professional Services, Education, Software & Internet
Skills
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