I am a Global Business Management graduate and UGC content creator who thrives at the intersection of creativity and strategy. I develop engaging short-form content, brand storytelling, and social media campaigns that drive audience growth and authentic connections. I'm passionate about agency work, collaborating with brands to craft content that resonates across platforms. I excel at end-to-end production, from scripting to delivery, and I enjoy turning insights into creative narratives that boost visibility and engagement.

Shagun Thakral

I am a Global Business Management graduate and UGC content creator who thrives at the intersection of creativity and strategy. I develop engaging short-form content, brand storytelling, and social media campaigns that drive audience growth and authentic connections. I'm passionate about agency work, collaborating with brands to craft content that resonates across platforms. I excel at end-to-end production, from scripting to delivery, and I enjoy turning insights into creative narratives that boost visibility and engagement.

Available to hire

I am a Global Business Management graduate and UGC content creator who thrives at the intersection of creativity and strategy. I develop engaging short-form content, brand storytelling, and social media campaigns that drive audience growth and authentic connections.

I’m passionate about agency work, collaborating with brands to craft content that resonates across platforms. I excel at end-to-end production, from scripting to delivery, and I enjoy turning insights into creative narratives that boost visibility and engagement.

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Language

English
Fluent

Work Experience

UGC Content Creator (Freelance) at Self-employed / Freelance
January 1, 2022 - Present
Produced 100+ short-form videos for Instagram and TikTok, collaborating with lifestyle and skincare brands on paid campaigns. Achieved 10K–50K+ views per piece through optimized storytelling and trends. Managed end-to-end content production, including scripting, filming, editing, and delivery, to boost brand visibility and audience engagement.
Customer Service Representative at Laksh Consulting Group Inc.
June 1, 2024 - April 30, 2025
Handled 30+ client interactions daily, resolving inquiries and improving overall customer satisfaction. Maintained 100% accuracy in documentation and client records. Supported internal coordination to streamline workflows and reduce response time.
IELTS Instructor & Office Support at Rays Immigration Services
July 1, 2023 - December 31, 2023
Trained 20+ students to improve English communication and test performance. Assisted in processing client documentation and reducing application errors. Provided consistent client support, enhancing overall service experience.
Private Academic Tutor at Private Tutoring (Self-employed)
March 1, 2019 - December 31, 2022
Taught 15+ students with personalized lesson plans and consistent performance improvement. Built strong long-term relationships with students and families.

Education

Graduate Certificate, Global Business Management at Sault College
January 1, 2024 - December 31, 2025
Bachelor of Commerce at Kurukshetra University
January 11, 2030 - May 8, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Professional Services