Experience Level
Language
English
Fluent
Tamil
Advanced
Hindi
Intermediate
Work Experience
Quality Associate at Lucey Fund UK
July 1, 2025 - PresentEnd-to-end client and candidate journey management; quality assurance in recruitment; implemented quality checks across recruitment process; ensured candidate experience, alignment with client needs, and compliance with recruitment standards; ensured consistency and transparency in recruitment practices; managing 6 teams' quality performance and reports; testing new CRM tools and creating SOP documentation; multi-entity leadership role requiring adaptability and cross-functional coordination.
Power BI Consultant at Freelancer
January 1, 2024 - June 1, 2025Designing, developing, and deploying business analytics dashboards, reports, and visualizations to provide actionable insights and drive data-driven decisions using Power BI.
Senior Process Associate - Data & Research at Acolyte Resource Group
September 1, 2021 - June 1, 2023Acted as SME reporting to the Head of Operations; analyzed candidates' capabilities; multi-tasking across teams; managed daily production and quality reports; led team reviews and brainstorming for process improvements; performed quality checks and escalations; liaised with customers to maximize relationship opportunities; ensured timely completion of projects and files; extracted and published daily reports; trained new joiners.
Document Specialist at LinkedIn (Freelance)
December 1, 2019 - July 1, 2021Document Specialist for profile scraping; performed quality checks; maintained SOPs; trained new joiners; acted as QC single point of contact; liaised with clients.
Senior Process Associate at TATA Consultancy Services
July 1, 2012 - November 1, 2019Client: AC Nielsen. Role involved researching, analyzing, segmenting, and classifying advertisements; providing Product Category Code (PCC) to ads using e-Feature tool; maintaining brand definitions and parent company information; providing feedback to Data Collection and Education departments on quality concerns and guideline interpretation; training new joiners; production controller; acting as SME; client calls and quality meetings; ensuring timely project completion.
Education
Bachelor of Commerce at PSG College of Arts and Science
January 11, 2030 - January 1, 2012Higher Secondary Education at PSGR Krishnammal Higher Secondary School
January 11, 2030 - April 18, 2026Qualifications
Lean Six Sigma Black Belt
January 11, 2030 - April 18, 2026Power BI Certification
January 11, 2030 - April 18, 2026Certified Lean Six Sigma Black Belt (A Accredited)
January 11, 2030 - April 18, 2026Industry Experience
Media & Entertainment, Professional Services, Software & Internet
Experience Level
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