Sharaida

Available to hire

I am a curious professional with 20+ years work experience.

About

I am a curious professional with 20+ years work experience. Over these years I’ve developed in depth knowledge and skills in several areas from reporting, data and qualitative analysis to research, customer & user experience, (online) marketing and e-commerce, which I’m very passionate about. I have a Kaizen and entrepreneurial way of working and am both customer-driven and data-driven.

In addition to hands-on e-commerce experience, I craft brand strategies, design compelling experiences, and lead cross-channel marketing initiatives. I’ve launched new websites (built in Webflow), led branding efforts, and guided brands through growth with data-driven decisions.

  • 21 years' experience
  • Joined January 2026

Industry experience

  • Consumer Goods
  • Professional Services
  • Software & Internet
  • Telecommunications
  • Retail
  • Media & Entertainment
  • Manufacturing
  • Wholesale & Distribution

Work experience· 12 roles

Project: New website & improve online presence · Punjab Cricket Club Rotterdam (via own freelance company Sharaida.nl)Mar 2025 – Present · 1 yr 9 mos

(1) Assigned to advice and to refresh the brand style, develop and design new website and help improve the online presence of the cricket club. (2) Developed and launched the new website www.punjabcricketclub.nl.

Project: Launch company · Succes met plezier (via own freelance company Sharaida.nl)Feb 2025 – Present · 1 yr 10 mos

(1) Assigned to advice and help the owner and remedial teacher with the start of her company. (2) Define brand strategy and style. (3) Develop her website www.succesmetplezier.nl. (4) Coach and teach her about (online) marketing and business.

Project: Rebranding, website & marketing strategy · Foxing Fit (via own freelance company Sharaida.nl)Dec 2024 – Present · 2 yrs

(1) Rebranding from Kickboxing Fox to Foxing Fit. (2) Developed and maintain new website www.foxingfit.com. (3) Advice him on (online) marketing strategies.

Interim Marketing Manager · StrateX (via own freelance company Sharaida.nl)Apr 2024 – Present · 2 yrs 8 mos
Interim Marketing Manager · Retail Media Support (via own freelance company Sharaida.nl)Jul 2023 – Dec 2023 · 6 mos
Service Quality Manager · T-Mobile (now Odido)Apr 2011 – Nov 2016 · 5 yrs 8 mos
owner & founder webshop · Hieppp.nlNov 2009 – Apr 2024 · 14 yrs 6 mos
Analyst Customer Service Development · T-Mobile (now Odido)Mar 2009 – Mar 2011 · 2 yrs 1 mo

Education· 6

Online Marketeer B · SRM2016 – 2017

SEO, SEA, UX, CX, social media, affiliate, e-mail marketing, functional webdesign

Contact Center Excellence (Cum laude) · COPC2012

High performance management techniques

Certified Management Account (CMA) · IMA, VU Amsterdam2008

Strategic Management, Business Analysis, Business Applications & Management Accounting and Reporting

Master in Arts and Cultural Studies · Erasmus University2026

Thesis: The Motion Picture Industry: The Development of Video-on-Demand Delivery Services for Motion Pictures in the Face of Digital Piracy

Certifications and awards

Project Management2007
Networking and Personal Branding2015

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