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I'm a results-driven web designer and sales & marketing professional with hands-on experience building WordPress websites and delivering customer-focused services. I enjoy turning ideas into functional digital experiences that drive engagement and growth. I've worked on diverse projects—from liquor store and school websites to dropshipping stores—and have experience training youth in entrepreneurship through the Nyota program, plus strong customer service and marketing skills.…I'm a results-driven web designer and sales & marketing professional with hands-on experience building WordPress websites and delivering customer-focused services. I enjoy turning ideas into functional digital experiences that drive engagement and growth. I've worked on diverse projects—from liquor store and school websites to dropshipping stores—and have experience training youth in entrepreneurship through the Nyota program, plus strong customer service and marketing skills.

Sharifa Ali Athuman

Marketing Strategist, Content Creator, Social Media Manager, +5

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I'm a results-driven web designer and sales & marketing professional with hands-on experience building WordPress websites and delivering customer-focused services. I enjoy turning ideas into functional digital experiences that drive engagement and growth. I've worked on diverse projects—from liquor store and school websites to dropshipping stores—and have experience training youth in entrepreneurship through the Nyota program, plus strong customer service and marketing skills.…I'm a results-driven web designer and sales & marketing professional with hands-on experience building WordPress websites and delivering customer-focused services. I enjoy turning ideas into functional digital experiences that drive engagement and growth. I've worked on diverse projects—from liquor store and school websites to dropshipping stores—and have experience training youth in entrepreneurship through the Nyota program, plus strong customer service and marketing skills.

Available to hire

I’m a results-driven web designer and sales & marketing professional with hands-on experience building WordPress websites and delivering customer-focused services. I enjoy turning ideas into functional digital experiences that drive engagement and growth.

I’ve worked on diverse projects—from liquor store and school websites to dropshipping stores—and have experience training youth in entrepreneurship through the Nyota program, plus strong customer service and marketing skills.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Swahili

Fluent

German

Intermediate

Work Experience

Nyota BDS Trainer at Nyota BDS

November 1, 2025 - November 1, 2025

Taught the youth how to start and run a successful business; covered entrepreneurship basics, funding, Business Model Canvas, profit/loss calculations, and business registration.

Sales and Marketing Agent at Edkel Tech Haven

April 1, 2025 - August 1, 2025

Promoting and selling products to customers both in-store and online. Implementing marketing strategies to attract and retain clients. Managing customer inquiries, orders, and after-sales support. Coordinating social media posts to enhance brand presence.

Customer Service Representative at Kendu Supermarket

April 1, 2024 - December 1, 2024

Assisted customers with inquiries, product locations, and complaints. Managed returns, refunds, and escalations. Maintained front desk operations and documented feedback.

Remote Administrative Assistant at Self-Employed (Freelance)

January 1, 2024 - May 1, 2024

Scheduled appointments, managed emails, and prepared documents. Assisted in social media management and organized client records.

Virtual Assistant Intern at AfriDigital Services

September 1, 2023 - December 1, 2023

Prepared reports, conducted research, and supported marketing tasks.

Online Customer Support Assistant at ShopNow KE

May 1, 2023 - August 1, 2023

Handled customer inquiries via WhatsApp and email. Processed orders and resolved basic product-related issues.

Nyota BDS Trainer at Kitui & Limuru

November 1, 2025 - Present

Trained youth on entrepreneurship, business planning, funding, and business registration. Taught participants how to use a Business Model Canvas and calculate profit/loss.

Remote Administrative Assistant at Freelance

January 1, 2024 - May 1, 2024

Managed emails, scheduled appointments, and assisted in social media management. Organized client records and prepared documents.