I’m a creative visual storyteller who designs character illustrations and graphic assets for branding and advertising. I enjoy exploring diverse animation styles and storytelling techniques, and I’m known for problem-solving, collaboration, and initiative. I thrive in collaborative environments, adapt quickly to new software and processes, and consistently work to align visuals with communication goals and brand standards.…

Shana Yang

I’m a creative visual storyteller who designs character illustrations and graphic assets for branding and advertising. I enjoy exploring diverse animation styles and storytelling techniques, and I’m known for problem-solving, collaboration, and initiative. I thrive in collaborative environments, adapt quickly to new software and processes, and consistently work to align visuals with communication goals and brand standards.…

Available to hire

I’m a creative visual storyteller who designs character illustrations and graphic assets for branding and advertising. I enjoy exploring diverse animation styles and storytelling techniques, and I’m known for problem-solving, collaboration, and initiative.

I thrive in collaborative environments, adapt quickly to new software and processes, and consistently work to align visuals with communication goals and brand standards.

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Language

English
Fluent
Chinese
Fluent
Japanese
Intermediate

Work Experience

Information Technology Help Desk Staff at California State University Long Beach
May 1, 2024 - July 1, 2025
Designed characters and graphic assets for advertising purposes; supported technical operations by troubleshooting hardware, software, and network issues; effectively managed multiple tasks in a fast-paced environment while providing timely resolutions to user concerns.
Campus Operator at California State University Long Beach
March 1, 2020 - April 1, 2023
Categorized and directed calls according to directory structures; delivered high-quality customer service by assisting students, faculty, and visitors with inquiries; utilized effective communication and conflict resolution skills to de-escalate challenging situations and address customer concerns with empathy and professionalism.
Crew Member at Chipotle Mexican Grill
December 1, 2020 - April 1, 2021
Excelled in a team-oriented, high-pressure environment to meet daily operational goals; resourcefully organized procedures to boost workflow efficiency; diligently maintained workspace cleanliness.
Information Technology Help Desk Staff at California State University, Long Beach
May 1, 2024 - July 1, 2025
Designed character illustrations and graphic assets for departmental advertisement. Collaborated with staff to ensure visuals aligned with communication goals and brand standards. Troubleshot software and network issues, demonstrating strong problem-solving skills and adaptability. Managed multiple assignments while meeting deadlines.
Campus Operator at California State University, Long Beach
March 1, 2020 - April 1, 2023
Delivered professional support to students, faculty, and visitors, resolving inquiries efficiently. De-escalated challenging situations through active listening and clear communication. Maintained accurate records and followed operational procedures to ensure efficiency.

Education

Bachelor of Fine Art at California State University, Long Beach
January 1, 2020 - August 1, 2025
Bachelor of Fine Art, Animation at California State University, Long Beach
January 1, 2020 - August 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Software & Internet, Professional Services, Other, Retail