Hello! I’m Sheku a calm and safety-conscious customer service professional with strong experience in client handling, front office support, and daily in-person interactions. I thrive in fast-paced, multicultural environments and am committed to delivering warm, professional service while maintaining organized documentation and office operations. I enjoy collaborating with teams to ensure smooth operations and a welcoming experience for clients. I am currently pursuing a Master’s in E-Business & Digital Marketing and hold a BSc (Hons) in Public Sector Management. I speak English and French at basic conversational levels and am eager to apply my communication and organizational skills to new challenges in professional services, education, and retail sectors.

Sheku Kargbo

Hello! I’m Sheku a calm and safety-conscious customer service professional with strong experience in client handling, front office support, and daily in-person interactions. I thrive in fast-paced, multicultural environments and am committed to delivering warm, professional service while maintaining organized documentation and office operations. I enjoy collaborating with teams to ensure smooth operations and a welcoming experience for clients. I am currently pursuing a Master’s in E-Business & Digital Marketing and hold a BSc (Hons) in Public Sector Management. I speak English and French at basic conversational levels and am eager to apply my communication and organizational skills to new challenges in professional services, education, and retail sectors.

Available to hire

Hello! I’m Sheku a calm and safety-conscious customer service professional with strong experience in client handling, front office support, and daily in-person interactions. I thrive in fast-paced, multicultural environments and am committed to delivering warm, professional service while maintaining organized documentation and office operations. I enjoy collaborating with teams to ensure smooth operations and a welcoming experience for clients.

I am currently pursuing a Master’s in E-Business & Digital Marketing and hold a BSc (Hons) in Public Sector Management. I speak English and French at basic conversational levels and am eager to apply my communication and organizational skills to new challenges in professional services, education, and retail sectors.

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Language

English
Fluent
French
Intermediate

Work Experience

Client Service & Operations Assistant at Tourist World Traveling & Consultancy Services
January 1, 2021 - January 1, 2023
Provided client handling and front office support, managed inquiries, and coordinated with team members. Maintained accurate client records and documentation. Assisted clients with inquiries and follow-ups, offering service guidance and ensuring a welcoming, professional office environment. Collaborated with colleagues to align on procedures and safety protocols.

Education

BSc (Hons) Public Sector Management at Institute of Public Administration and Management (IPAM), Sierra Leone
January 1, 2017 - January 1, 2022
Master’s in E-Business & Digital Marketing at American University in North Africa (AUNA), Tunisia
January 11, 2030 - March 6, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Education, Retail, Travel & Hospitality, Other