Hi, I’m Shiloh H. Sawyers. I’m a community-focused professional who builds and scales engaged digital ecosystems through strategic, full-funnel content-to-community programs. I partner with brands to align content with guidelines and create simple, repeatable processes that help teams work more efficiently while turning community members into loyal customers. With 5+ years of experience, I train client teams to sustain growth after engagements, streamline workflows, and cultivate vibrant communities through events, feedback, and consistent engagement. I thrive in fast-paced environments and enjoy turning ideas into practical systems that boost efficiency, morale, and long-term impact.

Shiloh H. Sawyers

Hi, I’m Shiloh H. Sawyers. I’m a community-focused professional who builds and scales engaged digital ecosystems through strategic, full-funnel content-to-community programs. I partner with brands to align content with guidelines and create simple, repeatable processes that help teams work more efficiently while turning community members into loyal customers. With 5+ years of experience, I train client teams to sustain growth after engagements, streamline workflows, and cultivate vibrant communities through events, feedback, and consistent engagement. I thrive in fast-paced environments and enjoy turning ideas into practical systems that boost efficiency, morale, and long-term impact.

Available to hire

Hi, I’m Shiloh H. Sawyers. I’m a community-focused professional who builds and scales engaged digital ecosystems through strategic, full-funnel content-to-community programs. I partner with brands to align content with guidelines and create simple, repeatable processes that help teams work more efficiently while turning community members into loyal customers.

With 5+ years of experience, I train client teams to sustain growth after engagements, streamline workflows, and cultivate vibrant communities through events, feedback, and consistent engagement. I thrive in fast-paced environments and enjoy turning ideas into practical systems that boost efficiency, morale, and long-term impact.

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Experience Level

Expert
Intermediate

Language

English
Fluent

Work Experience

Community Manager + Digital Content Strategist at Han Consulting Co.
January 1, 2023 - Present
Owns full-funnel content-to-community strategies for multiple clients, effectively converting community members into repeat customers. Mentors client teams, transferring strategic frameworks to ensure sustainable internal operations and continued growth post-engagement. Creates and maintains content calendars, brand guidelines, and operating models, boosting content production efficiency and ensuring a consistent brand voice across teams.
Operations and Community Events Manager (Contract) at Luma Apps
January 1, 2025 - June 1, 2025
Act as lead coordinator for office logistics, serving as liaison to property management and vendors, reducing monthly expenses by 20% within 3 months. Manages scheduling and ticketing systems to prioritize employee requests, ensuring prompt resolution and clear communication. Organizes employee engagement events, including happy hours and team onsite events to boost workplace morale and company culture.
Training + Development Program Lead (Contract) at Chameleon Group
April 1, 2023 - October 1, 2023
Partnered with training and development program manager to implement group training materials and modules, administer quizzes & tests, and ensure the classroom experience remains consistent. Provided feedback and partnered with the training department to constantly improve processes. Developed a team of high performers within the group that demonstrates the behaviors reflective of company standards.
Candidate Experience Coordinator at Atlassian (via Talentful)
January 1, 2022 - November 1, 2022
Led scheduling for ~270 weekly interviews, managing a team of 8 executive assistants to coordinate with candidates, hiring managers, and interviewers. Streamlined cross-team processes, reducing time-to-hire by 30% and time-to-fill by 2% through survey analysis and interviewer training enhancements. Developed 12 training modules for the Candidate Experience Team, improving onboarding and interviewer preparedness.
Executive Assistant - Operations Associate, Office Services at Cohen & Steers Capital Management
January 1, 2020 - December 1, 2021
Provided daily executive support to the Vice President and COO; daily tasks included calendar management, travel and conference bookings, prioritizing administrative tasks, and managing relationships with external vendors. Coordinated and engaged with leadership in planning, organizing, and assisting meetings and events from the global headquarters. Processed invoices for cross-functional departments totaling ~$3.5M monthly. Served as a founding board member on the Diversity, Equity & Inclusion committee; helped educate employees and create an inclusive workplace.
Run Club PacER + Community Leader at Good Grief
May 1, 2024 - October 1, 2025
Supported event planning and logistics for community runs, engaging members and guiding groups to foster connection. Acted as a leader in the absence of founders, ensuring smooth operation and ongoing community engagement.
User Experience Researcher + Community Host at Amori, Inc
February 1, 2022 - June 1, 2023
Partnered with teams to integrate user feedback into app updates; identified app improvements, boosting customer satisfaction by 15%. Developed structure and guidelines for the Amori Host Program. Recruited beta users, hosted events, and monitored virtual chat interactions.

Education

B.S. at Rutgers, The State University of New Jersey - School of the Arts and Sciences
January 11, 2030 - April 7, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Financial Services