Hi, I'm I Shin Hung, a UX/UI designer with 3+ years of experience delivering end-to-end web and SaaS products, including dashboard-style interfaces. I enjoy turning complex ideas into clear, accessible interfaces through user-centered design. I'm adept at collaborating with cross-functional teams in Agile environments, conducting user research and usability testing, and building scalable design systems. I'm passionate about inclusive design, WCAG 2.1 standards, and delivering measurable business impact through data-informed decisions.

I Shin Hung

Hi, I'm I Shin Hung, a UX/UI designer with 3+ years of experience delivering end-to-end web and SaaS products, including dashboard-style interfaces. I enjoy turning complex ideas into clear, accessible interfaces through user-centered design. I'm adept at collaborating with cross-functional teams in Agile environments, conducting user research and usability testing, and building scalable design systems. I'm passionate about inclusive design, WCAG 2.1 standards, and delivering measurable business impact through data-informed decisions.

Available to hire

Hi, I’m I Shin Hung, a UX/UI designer with 3+ years of experience delivering end-to-end web and SaaS products, including dashboard-style interfaces. I enjoy turning complex ideas into clear, accessible interfaces through user-centered design.

I’m adept at collaborating with cross-functional teams in Agile environments, conducting user research and usability testing, and building scalable design systems. I’m passionate about inclusive design, WCAG 2.1 standards, and delivering measurable business impact through data-informed decisions.

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Language

English
Fluent
Chinese
Fluent

Work Experience

Product Designer at Tangled Logic
January 1, 2025 - Present
Led the design of AI-driven flows for an LLM-powered chatbot, translating unstructured thoughts into structured career narratives. Focused on inclusive design and WCAG 2.1 compliance to support diverse cognitive needs. Collaborated with developers in Agile sprints to deliver prototypes and assets accelerating implementation.
UX/UI Designer at BTL Housing Ltd.
December 1, 2024 - January 1, 2025
Redesigned responsive home renovation service website and optimized enquiry/booking flows for prospective tenants. Improved clarity and accessibility across devices; enhanced content hierarchy using heatmaps, boosting submissions by 300% and session duration by 74%. Partnered with stakeholders to align design with business objectives and drive tenant-to-lead conversions.
Product Designer at TimeZen
June 1, 2024 - October 1, 2024
Led end-to-end UX for an AI-powered task planner with a dashboard interface; built scalable design systems for cross-feature consistency. Conducted usability testing and a diary study, applying quantitative and qualitative insights to refine scheduling logic and user flows. Delivered measurable impact, reducing planning time by 52%, improving task completion by 9%, and achieving 115% efficiency gains through iterative design cycles.
UX/UI Designer at LARANJIA Org.
April 1, 2024 - September 1, 2024
Designed a bilingual portfolio with modular layouts, ensuring maintainability and a modern, brand-aligned digital presence.
Creative Director at Global Fashion Logistics Co.
October 1, 2014 - July 1, 2023
Led visual strategy for a cross-border e-commerce platform, collaborating across teams and leveraging customer insights to optimise offerings, boosting engagement by 20%.

Education

MSc User Experience Engineering at Goldsmiths University London
January 1, 2023 - December 31, 2024
BA Fashion Design at Shih Chien University Taipei City
January 1, 2016 - December 31, 2021
5-Day Gen AI Intensive Course at Google
May 1, 2025 - May 5, 2025
MSc User Experience Engineering at Goldsmiths University, London
January 1, 2023 - January 1, 2024
BA Fashion Design at Shih Chien University, Taipei
January 1, 2016 - January 1, 2021

Qualifications

AI for Product Management Course
November 1, 2024 - November 30, 2024
RDW Website Design offline course
February 1, 2023 - April 30, 2023
Prototype Making offline course
October 1, 2022 - November 30, 2022
5-Day Gen AI Intensive
January 11, 2030 - February 17, 2026
AI for Product Management
January 11, 2030 - February 17, 2026
Prototype Making
January 11, 2030 - February 17, 2026

Industry Experience

Software & Internet, Professional Services, Retail, Media & Entertainment, Education