I’m Kurnia Ahmad Wijaya, a Software & AI engineer based in Jakarta, Indonesia, focused on building production-reliable AI systems and software platforms. I’ve delivered Azure-native AI solutions across digital banking, fintech, and enterprise SaaS, including multi-agent RAG assistants, real-time voice AI for contact centers, and LLM-powered code security. I enjoy turning complex requirements into scalable architectures—microservices, event-driven systems, and robust CI/CD—while ensuring quality through evaluation, guardrails, and observability. Along the way, I’ve led end-to-end delivery for large enterprise clients and also built high-performance backend services (APIs, real-time websockets, caching/event streaming) that improve latency, throughput, and reliability.…

Kurnia Ahmad Wijaya

I’m Kurnia Ahmad Wijaya, a Software & AI engineer based in Jakarta, Indonesia, focused on building production-reliable AI systems and software platforms. I’ve delivered Azure-native AI solutions across digital banking, fintech, and enterprise SaaS, including multi-agent RAG assistants, real-time voice AI for contact centers, and LLM-powered code security. I enjoy turning complex requirements into scalable architectures—microservices, event-driven systems, and robust CI/CD—while ensuring quality through evaluation, guardrails, and observability. Along the way, I’ve led end-to-end delivery for large enterprise clients and also built high-performance backend services (APIs, real-time websockets, caching/event streaming) that improve latency, throughput, and reliability.…

Available to hire

I’m Kurnia Ahmad Wijaya, a Software & AI engineer based in Jakarta, Indonesia, focused on building production-reliable AI systems and software platforms. I’ve delivered Azure-native AI solutions across digital banking, fintech, and enterprise SaaS, including multi-agent RAG assistants, real-time voice AI for contact centers, and LLM-powered code security.

I enjoy turning complex requirements into scalable architectures—microservices, event-driven systems, and robust CI/CD—while ensuring quality through evaluation, guardrails, and observability. Along the way, I’ve led end-to-end delivery for large enterprise clients and also built high-performance backend services (APIs, real-time websockets, caching/event streaming) that improve latency, throughput, and reliability.

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Experience Level

Expert
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Expert
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Intermediate
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Language

English
Advanced
Indonesian
Fluent

Work Experience

Technical Consultant Software & AI at PT Mitra Integrasi Informatika (MetrOdata)
February 1, 2026 - Present
Led end-to-end delivery of Azure-native AI platforms for 12+ enterprise clients, creating a reusable full-stack AI template adopted across 10+ projects. Built multi-agent RAG assistants using Microsoft Agent Framework with hybrid search (Azure AI Search, Cosmos DB), citation grounding, prompt shields, and domain query rewriting. Engineered real-time voice AI for a call center using Azure OpenAI realtime features with barge-in, human handoff, and crash recovery, achieving a 10x interruption latency improvement and guiding migration to self-hosted LiveKit. Built an AI code security platform with 8 scanning engines across 100+ repositories, using LLM triage and automated PR fixes reviewed across 540+ PRs. Hardened LLM production systems with evaluation-gated CI to improve reliability, reduce false positives, and increase automated tests. Owned Azure operations (Bicep IaC, GitHub Actions, Managed Identity, Key Vault with key rotation, alerting as code, and same-day model migrations).
Technical Consultant - Software & AI at PT Mitra Integrasi Informatika (Metradata)
February 1, 2026 - Present
Architected and delivered 13+ Azure-native AI platforms for enterprise clients as sole/primary engineer across 11 projects. Reduced real-time AI voice-call cost by 61–78% using a swappable dual-pipeline architecture bridging Azure Communication Services and the Azure OpenAI real-time API with barging-in handling and reconnect recovery. Eliminated 45% LLM screening pipeline failures with layered output validation and regression testing built from real production failures. Delivered regulated banking solutions (POJK/Bank Indonesia/UU PDP) including maker-checker governance, consent-gated credit bureau integration with PII masking, and deterministic forensics using Azure Document Intelligence. Built an enterprise AI security platform integrating 8 static-analysis engines across 15 repositories with AI code review and an autonomous remediation agent that opens production PRs. Designed a two-layer AI safety architecture combining Azure Content Safety Prompt Shields with sentence-boundary
Back-End Engineer (Freelance) at TEMMPact-ID
November 1, 2025 - December 1, 2025
Refactored legacy systems into a scalable auction marketplace engine using a modular Express.js architecture. Set up CI/CD using GitHub Actions and Docker for consistent dev-to-prod environments. Designed a secure e-wallet and financial ledger system handling balances, escrow flows, and automated disbursements. Implemented real-time buyer-seller negotiation chat over WebSocket for transaction-aware negotiation. Developed a multi-tenant RBAC system with strict data isolation across admin, client, and partner modules.
Software Engineer at PT SMBC Indonesia Tbk (Jenius)
June 1, 2024 - December 31, 2025
Led development of priority user dashboards and insurance activation interfaces in React, automating reporting tasks and reducing manual workload by 90%. Architected microservices integrating five insurance partners to automate policy workflows, reducing operational errors by 30% and improving onboarding SLAs. Increased system throughput by 30% by adopting Kafka for event-driven flows and Redis for caching, lowering peak load latency. Built an internal MFT SFTP service with 99% uptime, replacing a commercial product and eliminating $50,000 yearly cost. Established testing standards reaching 100% unit coverage on new and legacy modules, reducing production issues by 30%, and conducted k6 performance testing for API and worker benchmarking.
Software Engineer at PT Bank Syariah Indonesia Tbk (Jenius)
June 1, 2024 - December 1, 2025
Led development of priority user dashboards and insurance activation interfaces in React, automating reporting tasks and reducing manual workload by 90%. Architected microservices integrating five insurance partners to automate policy workflows, reducing operational errors by 30% and improving onboarding SLAs. Improved system throughput by 30% by adopting Kafka event-driven flows and Redis caching, lowering peak load latency. Built an internal MFT SFTP service with 99% uptime, replacing a commercial product and eliminating $50,000 yearly cost. Established testing standards and achieved 100% unit test coverage for new and legacy modules, reducing production issues by 30%, and implemented k6 performance testing for API and worker benchmarking.
Back-End Engineer (Freelance) at Jublia Pte Ltd - Singapore
September 1, 2023 - December 1, 2023
Improved search relevance by 40% using Elasticsearch combined with collaborative filtering. Reduced server response times by 25% through PostgreSQL optimization. Built an AI-driven sentiment analysis service using LangChain and OpenAI with 96% accuracy for NPS/CSAT and onsite satisfaction scoring. Automated daily sentiment reports using RabbitMQ, speeding analysis by 50%. Removed unused services and reduced system overhead by 20%.
Backend Engineer (Freelance) at Jublia Pte Ltd (Singapore)
September 1, 2023 - December 1, 2023
Improved search relevance by 40% using Elasticsearch combined with collaborative filtering. Reduced server response times by 25% through PostgreSQL optimization. Built an AI-driven sentiment analysis service using LangChain and OpenAI with 96% accuracy for NPS/CSAT/on-site satisfaction scoring. Automated daily sentiment reports using RabbitMQ, speeding analysis by 50%. Removed unused services and reduced system overhead by 20%.
Full Stack Developer at PT Informasi Teknologi Indonesia
March 1, 2023 - June 1, 2024
Developed multi-tenant SaaS platforms for legal, asset, and task management used by 500+ users nationwide. Designed architecture and produced PRDs/TRDs/ERDs for an Asset Management platform to enable smooth team execution and production-ready documentation. Built Golang APIs integrated with a React/Next.js dashboard, improving automation efficiency by 30%. Developed a content-driven blog website using Astro with modern frontend architecture and responsive UI. Reduced technical debt by 60% using SonarQube and refactoring legacy modules for stability.
Back-End Engineer at PT MNC Asia Holding Tbk
February 1, 2022 - February 1, 2023
Engineered real-time request handling using AWS API Gateway WebSockets and Redis, cutting latency by 15%. Refactored a payment gateway using GraphQL and AWS Lambda, improving transaction speed by 30% and enabling dynamic scaling under high traffic. Optimized MySQL queries and backend logic using Gin and Laravel, improving execution speeds by 20% and reducing errors by 40%. Migrated homepage backend to GraphQL, improving query page load time by 25%.

Education

Bachelor of Computer Science at Telkom University
January 1, 2019 - January 1, 2023
Bachelor of Computer Science at Telkom University
January 1, 2019 - January 1, 2023

Qualifications

TOEFL ITP - 547
January 1, 2024 - August 28, 2026
Azure Fundamentals AZ-900
January 1, 2026 - August 28, 2026
Digitalent Scrum Master Certification
January 1, 2022 - August 28, 2026
Azure AI Engineer Fundamentals AI-901
January 1, 2026 - August 28, 2026
Microsoft Certified: Azure Fundamentals (AZ-900)
January 1, 2026 - August 28, 2026
Digitalent Scrum Master Certification
January 1, 2022 - August 28, 2026
TOEFL iTP - 547
January 1, 2024 - October 19, 2026
Azure Fundamentals AZ-900
January 1, 2026 - October 19, 2026
Azure AI Apps and Agents Developer Associate AI-103
January 1, 2026 - October 19, 2026
Azure AI Engineer Fundamentals AI-901
January 1, 2026 - October 19, 2026

Industry Experience

Financial Services, Software & Internet, Professional Services, Telecommunications