I’m a digital content and web communications specialist with over 10 years of experience helping organizations turn complex information into clear, engaging, and user-friendly content. I’ve worked with major organizations including Royal Bank of Canada, Bell Canada, the Ministry of Transportation, the Ministry of the Environment, and the Alcohol and Gaming Commission of Ontario. In these roles, I’ve managed website content, built accessible digital forms, designed communications materials, and improved web experiences across platforms like WordPress, SharePoint, and Drupal. My work focuses on making content easy to understand, visually engaging, and accessible to everyone. I specialize in web publishing, accessible PDF forms (WCAG/AODA), UX-friendly content, and digital communications that align with brand and accessibility standards. What makes me stand out is my ability to combine technical skills with strong communication and design thinking. Whether it’s improving a website, building accessible documents, or creating digital communications, I focus on clarity, usability, and results.

Shiplu Talukder

I’m a digital content and web communications specialist with over 10 years of experience helping organizations turn complex information into clear, engaging, and user-friendly content. I’ve worked with major organizations including Royal Bank of Canada, Bell Canada, the Ministry of Transportation, the Ministry of the Environment, and the Alcohol and Gaming Commission of Ontario. In these roles, I’ve managed website content, built accessible digital forms, designed communications materials, and improved web experiences across platforms like WordPress, SharePoint, and Drupal. My work focuses on making content easy to understand, visually engaging, and accessible to everyone. I specialize in web publishing, accessible PDF forms (WCAG/AODA), UX-friendly content, and digital communications that align with brand and accessibility standards. What makes me stand out is my ability to combine technical skills with strong communication and design thinking. Whether it’s improving a website, building accessible documents, or creating digital communications, I focus on clarity, usability, and results.

Available to hire

I’m a digital content and web communications specialist with over 10 years of experience helping organizations turn complex information into clear, engaging, and user-friendly content.

I’ve worked with major organizations including Royal Bank of Canada, Bell Canada, the Ministry of Transportation, the Ministry of the Environment, and the Alcohol and Gaming Commission of Ontario. In these roles, I’ve managed website content, built accessible digital forms, designed communications materials, and improved web experiences across platforms like WordPress, SharePoint, and Drupal.

My work focuses on making content easy to understand, visually engaging, and accessible to everyone. I specialize in web publishing, accessible PDF forms (WCAG/AODA), UX-friendly content, and digital communications that align with brand and accessibility standards.

What makes me stand out is my ability to combine technical skills with strong communication and design thinking. Whether it’s improving a website, building accessible documents, or creating digital communications, I focus on clarity, usability, and results.

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Language

English
Fluent
Bengali
Fluent

Work Experience

Digital Publishing Specialist at Creative Shiplu
January 1, 2023 - Present
Develop, edit, and maintain web-based communications products across WordPress platforms, ensuring accessible, consistent messaging and visual identity. Created accessible fillable PDF forms from Word documents following WCAG guidelines, including dropdowns, radio buttons, text fields, date pickers, and digital signature fields. Reviewed and prepared Word documents for accurate PDF form conversion. Translate complex business and technical information into plain-language web content for diverse audiences. Design and code HTML email communications and newsletters, supporting Salesforce-driven campaigns, with accessibility and cross-platform compatibility. Conduct QA and usability reviews across WordPress and Salesforce content to maintain high standards for performance, usability, and brand alignment.
Web Administrator
September 1, 2018 - December 1, 2018
Developed and revised SharePoint and web-based communications content, enhancing clarity, usability, and visual presentation using HTML, CSS, jQuery, and Bootstrap. Designed UI/UX page mockups and wireframes to support usability testing and stakeholder review. Conducted accessibility assessments in accordance with AODA and W3C standards, implementing corrective improvements for compliance. Applied Google Analytics insights and SEO best practices to improve performance, discoverability, and engagement across multi-page web content.
Web Support Analyst/Desktop Publisher
March 1, 2016 - May 1, 2018
Maintained and updated intranet and internet web content using WordPress, SharePoint, and Drupal. Supported communications strategies through social media publishing and analytics reporting. Applied WCAG and AODA standards to all web and digital communications products. Developed accessible, fillable PDF forms from Word documents in compliance with WCAG accessibility standards, improving usability for diverse end users. Designed and implemented interactive form elements including dropdown menus, radio buttons, text fields, date selectors, and digital signature fields to streamline digital form completion. Tested PDF forms across different PDF software to ensure consistent functionality, usability, and future editability.
Web Developer
June 1, 2015 - March 1, 2016
Developed and maintained public-facing web content across multiple CMS platforms. Converted Word documents into fully accessible, fillable PDF forms while ensuring compliance with WCAG accessibility standards to support users of all abilities. Designed graphics and digital assets to support communications campaigns and social media initiatives. Prepared analytics reports to support issues management and content improvements.
Assistant Web Developer
September 1, 2014 - June 1, 2015
Updated SharePoint and Drupal website content with HTML, CSS, JavaScript following AODA guideline. Generated reports using Facebook and Google Analytics, leveraging insights for SEO content updates. Reported to the Communications branch manager and collaborated on various web projects. Updated content on the company's intranet WordPress site, incorporating UI elements, HTML, CSS, JavaScript, and following AODA guidelines.
Web Integrator
January 1, 2019 - January 1, 2023
Supported enterprise web communications initiatives through CMS and Salesforce content creation, updates, and optimization. Enhanced SEO, usability, and accessibility using analytics insights, Salesforce data, and content audits. Collaborated with communications, design, technical, and CRM teams to improve content structure, layout, and clarity across digital platforms. Identified and resolved accessibility issues and content gaps across large-scale web properties and Salesforce-managed content. Rectified broken links and addressed SEO-related issues by leveraging insights from Siteimprove and Salesforce reporting tools.
Creative Services Coordinator/Front-End Developer
March 1, 2010 - September 1, 2012
Graphic design and production, web design, social media marketing, and video editing for multiple departments. Created marketing materials, documentation, and PDFs; advised clients on web development, information architecture, and accessibility; contributed to workflows, and produced content that aligned with branding guidelines.
Web Developer
May 1, 2012 - September 1, 2014
Updated CMS content (EPiServer) and created emails/web content with HTML, CSS, and JavaScript; tested for AODA/W3C compliance and cross-browser compatibility.

Education

Certificate in Web Design, Development and Maintenance at Humber College
January 1, 2014 - January 1, 2014
Diploma in Computer Programming at George Brown College
January 11, 2030 - January 1, 2003
Diploma in Graphic Design at George Brown College
January 11, 2030 - January 1, 2006

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Government, Education, Professional Services