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I am Sidra Ghaffar, an Assistant Manager Aftersales based in Lahore with a proven track record in managing parts quotations, order processing, vendor coordination, and on-time delivery. I excel at handling customer inquiries, preparing accurate cost estimates, and ensuring smooth aftersales operations while maintaining strong client relationships. I bring hands-on experience with ERP systems, data-driven decision making, and cross-functional collaboration with sales and technical teams. My focus is on streamlining processes, reducing delays, and maintaining meticulous documentation to drive efficiency and high customer satisfaction.…I am Sidra Ghaffar, an Assistant Manager Aftersales based in Lahore with a proven track record in managing parts quotations, order processing, vendor coordination, and on-time delivery. I excel at handling customer inquiries, preparing accurate cost estimates, and ensuring smooth aftersales operations while maintaining strong client relationships. I bring hands-on experience with ERP systems, data-driven decision making, and cross-functional collaboration with sales and technical teams. My focus is on streamlining processes, reducing delays, and maintaining meticulous documentation to drive efficiency and high customer satisfaction.

SIDRA GHAFFAR

SEO Expert, Project Manager, Production Manager, +3

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I am Sidra Ghaffar, an Assistant Manager Aftersales based in Lahore with a proven track record in managing parts quotations, order processing, vendor coordination, and on-time delivery. I excel at handling customer inquiries, preparing accurate cost estimates, and ensuring smooth aftersales operations while maintaining strong client relationships. I bring hands-on experience with ERP systems, data-driven decision making, and cross-functional collaboration with sales and technical teams. My focus is on streamlining processes, reducing delays, and maintaining meticulous documentation to drive efficiency and high customer satisfaction.…I am Sidra Ghaffar, an Assistant Manager Aftersales based in Lahore with a proven track record in managing parts quotations, order processing, vendor coordination, and on-time delivery. I excel at handling customer inquiries, preparing accurate cost estimates, and ensuring smooth aftersales operations while maintaining strong client relationships. I bring hands-on experience with ERP systems, data-driven decision making, and cross-functional collaboration with sales and technical teams. My focus is on streamlining processes, reducing delays, and maintaining meticulous documentation to drive efficiency and high customer satisfaction.

Available to hire

I am Sidra Ghaffar, an Assistant Manager Aftersales based in Lahore with a proven track record in managing parts quotations, order processing, vendor coordination, and on-time delivery. I excel at handling customer inquiries, preparing accurate cost estimates, and ensuring smooth aftersales operations while maintaining strong client relationships.

I bring hands-on experience with ERP systems, data-driven decision making, and cross-functional collaboration with sales and technical teams. My focus is on streamlining processes, reducing delays, and maintaining meticulous documentation to drive efficiency and high customer satisfaction.

Skills

Leadership

Copywriting

Branding

Experience Level

Leadership

Expert

Copywriting

Intermediate

Branding

Intermediate

Language

English

Intermediate

Urdu

Advanced

Work Experience

Assistant Manager Aftersales at KK Power International Pvt Ltd

January 1, 2015 - Present

Manage complete aftersales operations from parts quotation preparation to final delivery. Coordinate with suppliers, vendors and logistics teams to ensure timely availability of spare parts. Respond to customer inquiries, provide cost-effective solutions, and maintain strong client relations. Monitor ERP system for inquiry tracking, order updates and quotation management. Assist sales and technical teams with accurate data for decision-making. Maintain proper documentation for parts procurement, quotations, and deliveries. Achievements include reducing delivery delays by streamlining coordination between suppliers and logistics, and improving quotation accuracy by implementing a clear data-checking process.