Available to hire
Functional Architect / Senior Functional Analyst with 15 years of experience across government, education, healthcare and enterprise systems. Strong background in functional architecture, impact analysis, prioritization, and delivery coordination. Skilled in translating complex needs into clear documentation and actionable tickets (acceptance criteria, test scenarios), collaborating with dev/QA/stakeholders in Agile environments, and supporting technical recruiting through structured interviews.
Language
French
Fluent
English
Advanced
Arabic
Fluent
Work Experience
Functional Analyst at Administrative Labor Court (Québec), Canada
February 1, 2024 - PresentDefine user needs and translate them into structured functional deliverables and implementation options. Produce functional documentation and create actionable tickets in Jira (scope, acceptance criteria, and delivery follow-up). Analyze requested changes, perform impact analysis, prioritize work, and coordinate with developers/QA to ensure timely delivery. Contribute to technical recruiting through interviews and candidate evaluation. Environment: Java, Angular, Oracle, C#, HTML/XML | Method: Agile
Functional Analyst & Developer Analyst at Université Laval (Québec), Canada
October 1, 2021 - January 1, 2024Delivered new features and maintenance in an Agile context; ensured quality through testing, deployment, and code review. Gathered requirements, wrote functional documentation, and supported acceptance testing with users/support teams. Led data transfer activities (legacy to new system), including Oracle to SQL Server migration support.
Programmer Analyst at Fujitsu Canada (client: Alberta Government)
October 1, 2019 - October 1, 2021Supported multiple government applications: enhancements, bug fixes, maintenance, and deployments. Participated in project transition and facilitated reverse shadowing sessions; produced and updated functional documentation. Coordinated demos with customers and contributed to front-end and back-end development across multiple components.
Founder & Project Lead / Functional Architect & Lead Developer at Info ’Logic, Tunisia
January 1, 2014 - July 1, 2019Founded and managed a software company delivering end-to-end custom solutions (ERP/CRM, management systems) for multiple clients. Owned the full delivery lifecycle: scoping, effort/cost estimation, functional architecture, development supervision, testing with users, deployment, training, and support. Produced specifications, process documentation, user guides, and ensured client acceptance and adoption. Led implementation of major projects (e.g., ERP modules, export/production management, aquaculture management), coordinating contributors and timelines.
Developer at Ciel Informatique, Tunisia
October 1, 2010 - December 1, 2013Designed and delivered business applications (CRM, accounting/commercial management modules), including documentation, tests, deployment, and training.
Functional Analyst at Administrative Labor Court (Québec)
February 1, 2024 - PresentDefine user needs and translate them into structured functional deliverables and implementation options. Produce functional documentation and create actionable tickets in Jira (scope, acceptance criteria, and delivery follow-up). Analyze requested changes, perform impact analysis, prioritize work, and coordinate with developers/QA to ensure timely delivery. Contribute to technical recruiting through interviews and candidate evaluation.
Functional Analyst & Developer Analyst at Université Laval (Québec)
October 1, 2021 - January 31, 2024Delivered new features and maintenance in an Agile context; ensured quality through testing, deployment, and code review. Gathered requirements, wrote functional documentation, and supported acceptance testing with users/support teams. Led data transfer activities (legacy to new system), including Oracle to SQL Server migration support.
Founder & Project Lead / Functional Architect & Lead Developer at Info Logic, Tunisia
January 1, 2014 - July 31, 2019Founded and managed a software company delivering end-to-end custom solutions (ERP/CRM, management systems) for multiple clients. Owned the full delivery lifecycle: scoping, effort/cost estimation, functional architecture, development supervision, testing with users, deployment, training, and support. Produced specifications, process documentation, user guides, and ensured client acceptance and adoption. Led implementation of major projects (e.g., ERP modules, export/production management, aquaculture management), coordinating contributors and timelines.
Education
National Engineering Diploma (Telecomputing) at ISITCOM, Tunisia
January 11, 2030 - January 1, 2010University Diploma in Telecommunications Technology at ISITCOM, Tunisia
January 11, 2030 - January 1, 2007Bachelor of Mathematics at ISITCOM, Tunisia
January 11, 2030 - January 1, 2004National Engineering Diploma (Telecomputing) at ISITCOM, Tunisia
January 11, 2030 - January 1, 2010University Diploma in Telecommunications Technology at ISITCOM, Tunisia
January 11, 2030 - January 1, 2007Qualifications
Bachelor of Mathematics
January 11, 2030 - January 1, 2004Industry Experience
Government, Education, Healthcare, Professional Services, Software & Internet
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