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I am a motivated cloud professional with a strong background in customer-facing support. My passion lies in cloud innovation, and I am eager to contribute to AWS-driven projects. With experience supporting global Amazon sellers, I excel in managing complex operational cases and collaborating cross-functionally in fast-paced environments. Currently, I am pursuing the AWS Developer Associate certification as part of my continued dedication to this field.…I am a motivated cloud professional with a strong background in customer-facing support. My passion lies in cloud innovation, and I am eager to contribute to AWS-driven projects. With experience supporting global Amazon sellers, I excel in managing complex operational cases and collaborating cross-functionally in fast-paced environments. Currently, I am pursuing the AWS Developer Associate certification as part of my continued dedication to this field.

Mohammed Enouini

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I am a motivated cloud professional with a strong background in customer-facing support. My passion lies in cloud innovation, and I am eager to contribute to AWS-driven projects. With experience supporting global Amazon sellers, I excel in managing complex operational cases and collaborating cross-functionally in fast-paced environments. Currently, I am pursuing the AWS Developer Associate certification as part of my continued dedication to this field.…I am a motivated cloud professional with a strong background in customer-facing support. My passion lies in cloud innovation, and I am eager to contribute to AWS-driven projects. With experience supporting global Amazon sellers, I excel in managing complex operational cases and collaborating cross-functionally in fast-paced environments. Currently, I am pursuing the AWS Developer Associate certification as part of my continued dedication to this field.

Available to hire

I am a motivated cloud professional with a strong background in customer-facing support. My passion lies in cloud innovation, and I am eager to contribute to AWS-driven projects. With experience supporting global Amazon sellers, I excel in managing complex operational cases and collaborating cross-functionally in fast-paced environments. Currently, I am pursuing the AWS Developer Associate certification as part of my continued dedication to this field.

Skills

AWS

Python

Experience Level

AWS

Expert

Python

Expert

Language

English

Fluent

Arabic

Fluent

French

Intermediate

Work Experience

Seller Support Associate at Amazon

December 1, 2024 - December 1, 2024

Delivered support to 3rd-party sellers globally, providing accurate solutions via phone, chat, and email while acting as a trusted liaison to resolve operational issues under SLA.

Seller Onboarding Associate at Amazon

July 1, 2024 - July 1, 2024

Verified potential Amazon sellers’ identities and documents from around the world, completed seller interviews via video call and communicated professionally in English and Arabic.

Content Moderator at Majorel

January 1, 2019 - January 1, 2019

Reviewed and moderated Facebook content per platform guidelines and escalation procedures, maintaining a 95%+ accuracy rate for tasks.