Mladen Kovačević
I'm a dedicated, inquisitive problem solver, a leader, and a passionate editor with over 7 years of IT experience.
About
I’m a dedicated, inquisitive problem solver, a leader, and a passionate editor with over 7 years of IT experience. My professional journey has been driven by an unwavering inner commitment, laser-focused determination, and a deep sense of professionalism. I’m known as a reliable team member who places a high value on integrity in every professional endeavor. Currently, I’m dedicated to enhancing my communication and presentation skills, recognizing their pivotal role in both my personal and professional growth.
With an insatiable thirst for knowledge, I’m poised to continue making an impact wherever my career takes me. My recent work centers on product education, digital content creation, video editing, LMS implementation and maintenance, and the design of learning materials in collaboration with subject matter experts. I lead process improvements, apply agile methods, and mentor peers to elevate the quality of education products and services.
- 7 years' experience
- Joined September 2025
Languages
- EnglishFluent
- CroatianAdvanced
Industry experience
- Education
- Professional Services
- Software & Internet
- Telecommunications
- Media & Entertainment
More experts in Pula, Croatia
Work experience· 4 roles
Platform setup and sender registration, processing new sender requests. Troubleshooting sender and 2-way related issues. Communicated with MNOs, answered inquiries, and performed sender and 2-way maintenance. Adjusted setups and exceptions, ordered numbers for 2-way (SMS), and tested and maintained platform services to ensure functionality.
Digital Content Creation, Video Editing, full project production; Designing and creating educational material for Customers & Partners; LMS implementation, integration and maintenance; Defining and tracking KPIs and ROI for learning programs; Leading strategic department-level projects; Designing Learning programs in terms of content creation (collab with SMEs) and digital design; Leadership, people development; OKR methodology.
Responsible for digital content creation, video editing, and full project production. Designed and created educational material for customers and partners. Managed implementation, integration, and maintenance of LMS. Defined and tracked KPIs and ROI for learning programs. Led department-level strategic projects and designed learning programs in terms of content creation and digital design in collaboration with subject matter experts.
Education
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