UI/UX Designer currently studying MA Service Design at the Royal College of Art, with a background in Data Science. 🎯 Interests: UI Design · UX Design · Product Design · Interaction Design · Data-informed Design 🧠 My approach: 70% Listener 👂 — understanding people's behaviours, motivations and real needs; 30% Analyst 📊 — translating research and data into simple, intuitive interfaces and thoughtful product decisions. I believe great design makes complexity feel effortless. 🛠 Skills: UI Design · Interaction Design · High-fidelity Prototyping · Figma · User Research · Product Strategy · Journey Mapping · Python · R · Adobe CC (Illustrator, Photoshop) 🎓 Royal College of Art — MA Service Design Communication University of China — BSc Data Science & Big Data Technology 🔗 Portfolio: _Website not available. Sign in: https://www.twine.net/signup_

Muyang Skylar Zhou

UI/UX Designer currently studying MA Service Design at the Royal College of Art, with a background in Data Science. 🎯 Interests: UI Design · UX Design · Product Design · Interaction Design · Data-informed Design 🧠 My approach: 70% Listener 👂 — understanding people's behaviours, motivations and real needs; 30% Analyst 📊 — translating research and data into simple, intuitive interfaces and thoughtful product decisions. I believe great design makes complexity feel effortless. 🛠 Skills: UI Design · Interaction Design · High-fidelity Prototyping · Figma · User Research · Product Strategy · Journey Mapping · Python · R · Adobe CC (Illustrator, Photoshop) 🎓 Royal College of Art — MA Service Design Communication University of China — BSc Data Science & Big Data Technology 🔗 Portfolio: _Website not available. Sign in: https://www.twine.net/signup_

Next availability:
September 1, 2026

UI/UX Designer currently studying MA Service Design at the Royal College of Art, with a background in Data Science.

🎯 Interests: UI Design · UX Design · Product Design · Interaction Design · Data-informed Design

🧠 My approach: 70% Listener 👂 — understanding people’s behaviours, motivations and real needs; 30% Analyst 📊 — translating research and data into simple, intuitive interfaces and thoughtful product decisions. I believe great design makes complexity feel effortless.

🛠 Skills: UI Design · Interaction Design · High-fidelity Prototyping · Figma · User Research · Product Strategy · Journey Mapping · Python · R · Adobe CC (Illustrator, Photoshop)

🎓 Royal College of Art — MA Service Design
Communication University of China — BSc Data Science & Big Data Technology

🔗 Portfolio: Website not available. Sign in: https://www.twine.net/signup

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Language

English
Fluent
Chinese
Fluent

Work Experience

Side by Side Volunteer at Alzheimer’s Society
April 1, 2026 - Present
Built long-term relationships through weekly companionship sessions with an older adult living with Alzheimer’s. Adapted activities based on individual needs and behaviors, and documented structured observations after each session to support reflection and continuous improvement of volunteer services.
Family Visitor Experience Design Project (Royal College of Art & The British Museum) at Royal College of Art & The British Museum
February 1, 2026 - Present
Designed an interactive family exploration toolkit in Figma, creating intuitive maps, activity cards and visual assets to support child-led museum visits. Applied visual hierarchy, accessible information design and interaction design to simplify complex museum content, improving navigation and engagement for families. Iterated layouts and interaction materials through three rounds of usability testing, refining readability, usability and visual clarity based on feedback from families and museum staff.
Family Visitor Experience Design Project (Interactive toolkit) at Royal College of Art & The British Museum
January 1, 2026 - Present
Designed an interactive family exploration toolkit in Figma with intuitive maps, activity cards, and visual assets to make museum visits child-led and engaging. Applied visual hierarchy, accessible information design, and interaction design to simplify complex museum content, improving navigation and engagement for families. Iterated layouts and materials through three rounds of usability testing, refining readability, usability, and visual clarity based on feedback from families and museum staff.
Food Delivery Platform Project Designer (high-fidelity mobile UI & delivery process) at Royal College of Art
October 1, 2025 - December 31, 2025
Designed a community-based food delivery platform to strengthen value exchange between customers, riders, and local businesses. Created high-fidelity mobile interfaces in Figma including gamified waiting experiences and rider visibility features to reduce waiting anxiety and increase engagement. Developed a proof-of-delivery system that reassigned preparation responsibility from riders to platform-managed processes, improving transparency and enabling fairer communication. Translated qualitative research into end-to-end user journeys and product strategy, balancing needs of customers, riders, and merchants.
UI/UX Designer & Service Designer at Royal College of Art (MA Service Design)
October 1, 2025 - December 31, 2025
Designed a community-based food delivery platform focused on strengthening value exchange between customers, riders, and local businesses. Created high-fidelity mobile interfaces in Figma, including gamified waiting experiences and rider-visibility features to reduce waiting anxiety and increase engagement. Developed a proof-of-delivery flow that reassigned preparation responsibilities to platform-managed processes to improve transparency and stakeholder communication. Translated qualitative research into end-to-end user journeys and product strategy, balancing needs of customers, riders, and merchants.
Food Delivery Platform Project (UI/UX) at Royal College of Art
October 1, 2025 - December 31, 2025
Designed a community-based food delivery platform to strengthen value exchange between customers, riders and local businesses. Created high-fidelity mobile interfaces in Figma with gamified waiting experiences and rider visibility features to reduce waiting anxiety while improving customer interactions. Developed a proof-of-delivery system that reassigned preparation delays from riders to platform-managed processes to improve transparency and stakeholder communication. Translated qualitative research into end-to-end journeys and product strategies balancing needs across customers, riders and merchants.
Family Visitor Experience Design Project at Royal College of Art & The British Museum
February 1, 2025 - July 1, 2026
Designed an interactive family exploration toolkit in Figma, including intuitive maps, activity cards, and visual assets to enable child-led museum visits. Applied visual hierarchy, accessible information design, and interaction design to simplify complex museum content, improving navigation and engagement for families. Iterated designs through three rounds of usability testing, refining readability, usability, and visual clarity based on feedback from families and museum staff.
UI/UX Designer & Service Designer (MA project) at Royal College of Art
January 1, 2025 - December 31, 2025
Collaborated on a service design project for the MA, focusing on end-to-end user journeys and product/service strategy with an emphasis on accessibility, usability, and stakeholder needs.
UI/UX Designer (Mobile-first fitness app) at Women’s Home Fitness App Project
December 1, 2024 - March 31, 2025
Designed a mobile-first fitness app that supported women transitioning from home workouts to gym training, addressing fitness anxiety with gradual habit building and personalized guidance. Reframed home fitness as a continuous companion rather than a gym replacement, supporting onboarding, gym adaptation, workout planning, and progress tracking. Translated behavioral research into user journeys and high-fidelity Figma interfaces. Designed and iterated end-to-end user flows to encourage long-term engagement.
UI/UX Designer at Women’s Home Fitness App (Mobile App Project)
December 1, 2024 - March 31, 2025
Designed a mobile-first fitness app that supports women transitioning from home workouts to gym training, addressing fitness anxiety through gradual habit building and personalized guidance. Reframed home fitness as a continuous companion rather than a replacement for the gym, supporting onboarding, gym adaptation, workout planning, and progress tracking. Converted behavioral research into intuitive user journeys and high-fidelity Figma interfaces, simplifying complex planning into an encouraging experience. Iterated end-to-end flows to balance user needs with product goals for long-term engagement.
UI/UX Designer at Women's Home Fitness App Project
December 1, 2024 - March 1, 2025
Designed a mobile-first fitness app for women to transition from home workouts to gym training, addressing fitness anxiety via gradual habit building and personalised guidance. Reframed home fitness as a continuous companion rather than a replacement for the gym, supporting onboarding, gym adaptation, workout planning and progress tracking. Translated behavioural research into user journeys and high-fidelity interfaces in Figma, simplifying complex planning into an encouraging, easy-to-follow experience. Designed and iterated end-to-end user flows to balance user needs and product goals for long-term engagement.
User Insights & Data Analyst Intern at Beijing Mars Hi-Tech Digital Technology Co., Ltd.
July 1, 2023 - September 30, 2023
Analysed 60,000+ user and operational records using Python, R and SQL to identify behavioural patterns and recurring operational issues supporting large-scale system migration. Investigated duplicate records, missing values and data inconsistencies to improve data quality and reliability across internal databases. Translated findings into reports and visualisations enabling cross-functional teams to make informed operational and product decisions.
Interaction Design Research Assistant at Yiben Yinuo Education
January 1, 2023 - November 30, 2024
Mentored student teams developing a lip-reading communication solution. Facilitated weekly design critiques, progress reviews, and milestone planning to support iterative product development. Analyzed a 400-entry speech recognition dataset, identifying recognition challenges and translating findings into interaction improvements and prototype refinements. Conducted usability testing and synthesized user feedback to refine user flows and improve usability and accessibility.
Interaction Design Research Assistant at Yiben Yinuo (Education), Beijing
January 1, 2023 - November 30, 2024
Mentored student teams developing a lip-reading communication solution, facilitating weekly design critiques, progress reviews and milestone planning to support iterative product development. Analysed a 400-entry speech recognition dataset to identify recognition challenges and translate findings into interaction improvements and prototype refinements. Conducted usability testing and synthesized user feedback to refine user flows and improve usability and accessibility.
User Insights & Data Analyst Intern at Beijing Mars Hi-Tech Digital Technology Co., Ltd.
July 1, 2022 - September 30, 2022
Analyzed 60,000+ user and operational records using Python, R, and SQL to identify behavioral patterns and recurring operational issues supporting large-scale system migration. Investigated duplicate records, missing values, and data inconsistencies to improve data quality and reliability across internal databases. Translated analytical findings into reports and visualizations enabling cross-functional teams to make informed operational and product decisions.
Visual Communication Designer at Beijing Like to Culture & Art Co., Ltd.
May 1, 2022 - September 30, 2022
Created promotional assets and visual communication materials for major television productions, collaborating with creative, production, and marketing teams to deliver high-quality campaigns. Converted campaign requirements into visual deliverables, iterating layouts and graphic assets based on stakeholder feedback while maintaining visual consistency across marketing materials.
Visual Communication Designer (Television production promotion) at Beijing Like to Culture & Art Co., Ltd.
May 1, 2022 - September 30, 2022
Designed promotional assets and visual communication materials for major television productions, collaborating with creative, production and marketing teams. Translated campaign requirements into visual deliverables and iterated layouts and graphic assets based on stakeholder feedback while maintaining visual consistency across marketing materials.
UI/UX Designer & Service Designer (MA) at Royal College of Art
October 1, 2021 - December 31, 2021

Education

MA Service Design at Royal College of Art
September 1, 2021 - July 1, 2022
BSc Data Science and Big Data Technology at Communication University of China
September 1, 2017 - July 1, 2021
MA Service Design at Royal College of Art
September 1, 2025 - July 1, 2026
BSc Data Science and Big Data Technology at Communication University of China (CUC)
September 1, 2021 - July 1, 2025
MA Service Design at Royal College of Art (RCA)
January 1, 2025 - January 1, 2026
BSc Data Science and Big Data Technology (GPA 3.55/4.0) at Communication University of China (CUC)
January 1, 2021 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Non-Profit Organization, Media & Entertainment, Professional Services, Software & Internet