I'm Shavon Finlä Simpson, an Executive Administrator and Operations Specialist with 10+ years of experience optimizing workflows, coordinating multi-project environments, and supporting leadership across consulting, construction, and public-sector organizations. I stabilize operations, resolve critical issues quickly, and improve efficiency in fast-paced environments, maintaining a high standard of accuracy, compliance, and client satisfaction. In my work, I build strong relationships with leaders and stakeholders, coordinate executive calendars and virtual meetings, and identify pragmatic process improvements that cut delays and boost reliability. I value confidentiality and service excellence, and I enjoy helping teams navigate change with a calm, proactive approach.

SHAVON F. SIMPSON

I'm Shavon Finlä Simpson, an Executive Administrator and Operations Specialist with 10+ years of experience optimizing workflows, coordinating multi-project environments, and supporting leadership across consulting, construction, and public-sector organizations. I stabilize operations, resolve critical issues quickly, and improve efficiency in fast-paced environments, maintaining a high standard of accuracy, compliance, and client satisfaction. In my work, I build strong relationships with leaders and stakeholders, coordinate executive calendars and virtual meetings, and identify pragmatic process improvements that cut delays and boost reliability. I value confidentiality and service excellence, and I enjoy helping teams navigate change with a calm, proactive approach.

Available to hire

I’m Shavon Finlä Simpson, an Executive Administrator and Operations Specialist with 10+ years of experience optimizing workflows, coordinating multi-project environments, and supporting leadership across consulting, construction, and public-sector organizations. I stabilize operations, resolve critical issues quickly, and improve efficiency in fast-paced environments, maintaining a high standard of accuracy, compliance, and client satisfaction.

In my work, I build strong relationships with leaders and stakeholders, coordinate executive calendars and virtual meetings, and identify pragmatic process improvements that cut delays and boost reliability. I value confidentiality and service excellence, and I enjoy helping teams navigate change with a calm, proactive approach.

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Work Experience

Police Officer at Memphis Police Department
November 1, 2006 - August 1, 2014
Conducted investigations and prepared detailed reports in high-pressure environments. Collaborated with 90+ neighborhood watch organizations to enhance community safety. Analyzed crime data and implemented proactive safety strategies. Led community outreach initiatives to strengthen public trust and engagement.
Customer Account & Technical Support Representative at Alorica
July 1, 2017 - March 1, 2018
Managed customer account creation and maintenance with a strong focus on accuracy and data security. Provided technical troubleshooting for computer and electronic issues. Supported consultative sales efforts while maintaining high service standards.
Operations & Project Administrator (Remote) at C.L. Brooks Construction
September 1, 2018 - January 1, 2024
Managed daily operations across multiple concurrent construction projects and up to five active client accounts. Coordinated scheduling, materials, contractors, and communications to maintain project timelines and reduce delays. Reviewed contracts and project documentation, identifying deficiencies and ensuring compliance with regulatory standards. Collaborated with engineers and internal teams to support bidding processes, project execution, and close-outs. Maintained detailed progress reports, improving project visibility and stakeholder communication.
Client Support Specialist at Ohio Department of Job & Family Services (ODJFS)
September 1, 2020 - February 1, 2021
Assisted high-volume caseloads of residents with unemployment claims, account management, and application processing. Ensured accuracy, compliance, and data security in a fast-paced government environment. Delivered empathetic customer service during critical financial situations.
Executive Administrator (Independent Contractor) at Succeed Consulting Firm
January 1, 2024 - December 31, 2025
Provided high-level operational and administrative support across a multi-service consulting firm, supporting leadership and client-facing functions. Acted as the primary problem-solver, resolving critical workflow disruptions and ensuring continuity across multiple service lines. Coordinated executive calendars, virtual meetings, and internal systems, improving scheduling efficiency and reducing conflicts. Supported client services including credit repair, business funding, and trust creation while maintaining strict confidentiality and compliance. Identified and implemented process improvements that enhanced operational efficiency and reduced delays in service delivery. Assisted with IT troubleshooting, minimizing downtime and maintaining system reliability for remote operations.

Education

Bachelor of Science at University of Phoenix
January 11, 2030 - May 15, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Government, Professional Services, Real Estate & Construction