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I am a strategic QA Manager with over a decade of experience leading quality assurance initiatives across telecommunications, retail, and DoD projects. I design scalable QA processes, build high-performing teams, and drive DevOps integration by implementing automated testing within Build/Deploy pipelines. I excel at turning complex requirements into reliable software delivery with measurable results. Collaborative by nature, I partner with CIOs, PMOs, and development teams to optimize IT processes, reduce costs, and improve system availability. I leverage automation tools such as Selenium, Cypress, Playwright, and TestComplete, along with Jira, Jenkins, and Azure DevOps, to deliver quality software on schedule.…I am a strategic QA Manager with over a decade of experience leading quality assurance initiatives across telecommunications, retail, and DoD projects. I design scalable QA processes, build high-performing teams, and drive DevOps integration by implementing automated testing within Build/Deploy pipelines. I excel at turning complex requirements into reliable software delivery with measurable results. Collaborative by nature, I partner with CIOs, PMOs, and development teams to optimize IT processes, reduce costs, and improve system availability. I leverage automation tools such as Selenium, Cypress, Playwright, and TestComplete, along with Jira, Jenkins, and Azure DevOps, to deliver quality software on schedule.

Steven J. Martino

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I am a strategic QA Manager with over a decade of experience leading quality assurance initiatives across telecommunications, retail, and DoD projects. I design scalable QA processes, build high-performing teams, and drive DevOps integration by implementing automated testing within Build/Deploy pipelines. I excel at turning complex requirements into reliable software delivery with measurable results. Collaborative by nature, I partner with CIOs, PMOs, and development teams to optimize IT processes, reduce costs, and improve system availability. I leverage automation tools such as Selenium, Cypress, Playwright, and TestComplete, along with Jira, Jenkins, and Azure DevOps, to deliver quality software on schedule.…I am a strategic QA Manager with over a decade of experience leading quality assurance initiatives across telecommunications, retail, and DoD projects. I design scalable QA processes, build high-performing teams, and drive DevOps integration by implementing automated testing within Build/Deploy pipelines. I excel at turning complex requirements into reliable software delivery with measurable results. Collaborative by nature, I partner with CIOs, PMOs, and development teams to optimize IT processes, reduce costs, and improve system availability. I leverage automation tools such as Selenium, Cypress, Playwright, and TestComplete, along with Jira, Jenkins, and Azure DevOps, to deliver quality software on schedule.

Available to hire

I am a strategic QA Manager with over a decade of experience leading quality assurance initiatives across telecommunications, retail, and DoD projects. I design scalable QA processes, build high-performing teams, and drive DevOps integration by implementing automated testing within Build/Deploy pipelines. I excel at turning complex requirements into reliable software delivery with measurable results.

Collaborative by nature, I partner with CIOs, PMOs, and development teams to optimize IT processes, reduce costs, and improve system availability. I leverage automation tools such as Selenium, Cypress, Playwright, and TestComplete, along with Jira, Jenkins, and Azure DevOps, to deliver quality software on schedule.

Skills

Jira

Selenium

Experience Level

Jira

Expert

Selenium

Expert

Work Experience

Quality Assurance Manager at CIRCA / MITRATECH

October 1, 2021 - July 1, 2025

Developed and implemented a QA process for all software development efforts. Migrated test management to Azure DevOps to centralize management and traceability to User Stories and CI/CD pipelines. Implemented automated testing using TestComplete and Bitbar; API testing with Postman integrated into the Azure pipeline; trained new SDETs; migrated C#/Selenium tests to Cypress; developed manual/automated test generation approaches using ChatGPT and Cypress.

Quality Assurance Manager at MENARD, INC.

January 1, 2010 - December 1, 2020

Oversaw testing for 14 development departments; established offshore testing capabilities and expanded the QA team from 4 onsite testers to 22 onsite and offshore members. Integrated outsourced testing with internal QA standards, performed test effort estimation and resource allocations, negotiated MSAs/SOWs, and established KPI-driven cost control. Drove automation to offset manual testing costs, led cloud-based performance testing, and ensured production-like test environments. Integrated QA into Agile processes and collaborated with CIO/PMO to optimize IT processes, with production of weekly status reports and guidance to leadership.