Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm Sophie, a Project Manager with 4+ years’ proven leadership driving IT and business transformation for leading retail brands. I specialize in orchestrating large scale, cross functional programs that deliver measurable results: cost savings, enhanced security, and enterprise wide rollouts across 800+ locations. I excel in analytics, stakeholder management, and executive communications in fast paced, international environments. I'm fluent in English and actively improving my German (B1, aiming for B2/C1). I design deliverables, process frameworks, and technical documentation for board and operations audiences. I'm committed to shaping the future through technology driven change.…I'm Sophie, a Project Manager with 4+ years’ proven leadership driving IT and business transformation for leading retail brands. I specialize in orchestrating large scale, cross functional programs that deliver measurable results: cost savings, enhanced security, and enterprise wide rollouts across 800+ locations. I excel in analytics, stakeholder management, and executive communications in fast paced, international environments. I'm fluent in English and actively improving my German (B1, aiming for B2/C1). I design deliverables, process frameworks, and technical documentation for board and operations audiences. I'm committed to shaping the future through technology driven change.

Sophie Holland





I'm Sophie, a Project Manager with 4+ years’ proven leadership driving IT and business transformation for leading retail brands. I specialize in orchestrating large scale, cross functional programs that deliver measurable results: cost savings, enhanced security, and enterprise wide rollouts across 800+ locations. I excel in analytics, stakeholder management, and executive communications in fast paced, international environments. I'm fluent in English and actively improving my German (B1, aiming for B2/C1). I design deliverables, process frameworks, and technical documentation for board and operations audiences. I'm committed to shaping the future through technology driven change.…I'm Sophie, a Project Manager with 4+ years’ proven leadership driving IT and business transformation for leading retail brands. I specialize in orchestrating large scale, cross functional programs that deliver measurable results: cost savings, enhanced security, and enterprise wide rollouts across 800+ locations. I excel in analytics, stakeholder management, and executive communications in fast paced, international environments. I'm fluent in English and actively improving my German (B1, aiming for B2/C1). I design deliverables, process frameworks, and technical documentation for board and operations audiences. I'm committed to shaping the future through technology driven change.

Available to hire

I’m Sophie, a Project Manager with 4+ years’ proven leadership driving IT and business transformation for leading retail brands. I specialize in orchestrating large scale, cross functional programs that deliver measurable results: cost savings, enhanced security, and enterprise wide rollouts across 800+ locations.

I excel in analytics, stakeholder management, and executive communications in fast paced, international environments. I’m fluent in English and actively improving my German (B1, aiming for B2/C1). I design deliverables, process frameworks, and technical documentation for board and operations audiences. I’m committed to shaping the future through technology driven change.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

German

Intermediate

Work Experience

German Language Student at SpeakEasy Language School

November 1, 2024 - Present

Immersed in intensive language studies, currently at B1 proficiency (all skills), targeting B2 / C1.

Business Analyst (Secondment) (Permanent) at Halfords

January 1, 2024 - September 1, 2024

Drove strategic transformation of Halfords’ Web Application Firewall (WAF), reducing digital security incidents by 20% and securing customer data at national scale. Automated financial audit controls, streamlining reporting and boosting audit readiness while cutting manual effort. Engineered analytics for enterprise database integration, enabling predictive customer notifications and unlocking £200k+ in new revenue streams.

Project Manager at Halfords

March 1, 2023 - December 31, 2023

Directed multi million pound national IT and infrastructure rollouts across 800+ locations, including Network Transformation, PED Accreditation, and Internet Upgrades, future proofing retail operations. Delivered £1.1m annual cost savings through leadership of Vehicle Registration Tablet Upgrade across 700+ stores. Reduced fraud by £750k per year with rollout of advanced till returns protocols (CE5 project), enhancing POS security. Launched new Learning platform to 12,000+ staff, ensuring seamless onboarding and compliance across the enterprise. Championed B2B Direct Debit enablement, unlocking immediate £250k contract value and streamlining billing.

Project Manager (Fix Term Contract to Permanent) at Specsavers

March 1, 2021 - February 28, 2023

Implemented £100k proof of concept for Automated Self Refraction, revolutionizing in store customer journeys. Led compliance and security updates for 900+ clinical devices, maintaining regulatory alignment and operational continuity. Managed £340k integration of clinical devices with 3D imaging, coordinating multiple vendors for flawless deployment. Delivered £300k SIP Telephony upgrade and orchestrated enterprise Windows 10 migration, enhancing digital resilience.

Project Manager (Fix Term Contract) at Vitality

September 1, 2020 - February 28, 2021

Established automated, omni channel Member Cinema Reward Scheme, saving £50k annually and boosting customer engagement.

Multiple IT/Project Roles (Project Manager, Project Coordinator, Data Analyst, Delivery Coordinator, IT Store Liaison) at Specsavers

January 1, 2016 - December 31, 2020

Led £80k autorefractor rollout, accelerating in store process efficiency and improving customer throughput. Supported delivery of multi site IT and software projects, optimizing resources, and strengthening stakeholder partnerships. Generated actionable insights as Data Analyst, directly impacting process improvements and business decisions. Coordinated national scale rollouts, ensuring on time, on budget delivery in complex retail environments.