I have over a decade of experience in sales and customer service across different sectors like retail, electronics, and technical support. I enjoy working in fast-paced environments where I can apply my strong communication skills and technical know-how to help customers and close sales effectively. I’m a dedicated team player who thrives on problem-solving and staying organized. Throughout my career, I have worked in various technical roles, handling installations, maintenance, and providing support, which has sharpened my troubleshooting skills. I'm also certified in multiple IT disciplines and proficient in both Windows and Mac environments, always eager to learn and grow professionally.

Latee Wilson

I have over a decade of experience in sales and customer service across different sectors like retail, electronics, and technical support. I enjoy working in fast-paced environments where I can apply my strong communication skills and technical know-how to help customers and close sales effectively. I’m a dedicated team player who thrives on problem-solving and staying organized. Throughout my career, I have worked in various technical roles, handling installations, maintenance, and providing support, which has sharpened my troubleshooting skills. I'm also certified in multiple IT disciplines and proficient in both Windows and Mac environments, always eager to learn and grow professionally.

Available to hire

I have over a decade of experience in sales and customer service across different sectors like retail, electronics, and technical support. I enjoy working in fast-paced environments where I can apply my strong communication skills and technical know-how to help customers and close sales effectively. I’m a dedicated team player who thrives on problem-solving and staying organized.

Throughout my career, I have worked in various technical roles, handling installations, maintenance, and providing support, which has sharpened my troubleshooting skills. I’m also certified in multiple IT disciplines and proficient in both Windows and Mac environments, always eager to learn and grow professionally.

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Language

English
Fluent

Work Experience

Sales and Product Specialist at Jerome’s Furniture
January 11, 2030 - January 11, 2030
Greeted customers and provided friendly and professional customer service to walk-in retail customers. Assisted customers with purchases utilizing LOFT systems. Managed sales transactions and balancing drawers. Achieved monthly sales quotas.
Production Engineer/Installer at Sound Wedge
August 1, 2018 - May 1, 2019
Solicited onsite consultation with potential clients for the sale of music workstations. Engaged heavily on the phone and in person with potential clients. Designed, installed, and wired customized computer systems and software. Provided education and training of newly installed computer stations to clients.
Assistant Manager at Radio Shack
July 1, 1998 - February 1, 2005
Assisted in overseeing sales associates; covering schedules and assistance on the floor. Handled complex technical questions and inquiries from customers both on the phone and face-to-face. Provided technical support to customers over the phone on various products.
Jr. Loan Officer at Alt Financial Network
January 11, 2030 - January 11, 2030
Made 200+ daily outbound calls to Lending Tree and miscellaneous leads. Turned cold leads into warm transfers. Successfully transferred warm leads that turned into submissions to Sr. Loan Officers. Filled out basic information on 1003.
Production Engineer/Installer at Sound Wedge
May 1, 2019 - July 15, 2025
Solicited onsite consultation with potential clients for the sale of music workstations. Engaged heavily on the phone and in person with potential clients. Designed, installed, and wired customized computer systems and software. Provided education and training of newly installed computer stations to clients.
Assistant Manager at Radio Shack
February 1, 2005 - July 15, 2025
Assisted in overseeing sales associates; covering schedules and assistance on the floor. Handled complex technical questions and inquiries from customers both on the phone and face-to-face. Provided technical support to customers over the phone on various products.
Production Engineer/Installer at Sound Wedge
May 31, 2019 - July 22, 2025
Solicited onsite consultation with potential clients for the sale of music workstations. Engaged heavily on the phone and in person with potential clients. Designed, installed, and wired customized computer systems and software. Provided education and training of newly installed computer stations to clients.
Assistant Manager at Radio Shack
February 28, 2005 - July 22, 2025
Assisted in overseeing sales associates; covering schedules and assistance on the floor. Handled complex technical questions and inquiries from customers both on the phone and face-to-face. Provided technical support to customers over the phone on various products.

Education

Masters Engineering at Cal Poly Pomona
August 7, 1993 - June 25, 1998
Computer engineering at CaL state university San Diego
May 6, 1996 - June 17, 1997

Qualifications

MCSE Certified
January 1, 1992 - December 31, 1992
MCSA Certified
January 1, 2004 - December 31, 2004
MCSE Certified
January 1, 1992 - December 31, 1992
MCSA Certified
January 1, 2004 - December 31, 2004

Industry Experience

Retail, Computers & Electronics, Financial Services, Consumer Goods
    paper The Five

    <iframe width=“100%” height=“450” scrolling=“no” frameborder=“no” allow=“autoplay” src=“”></iframe><div style=“font-size: 10px; color: #cccccc;line-break: anywhere;word-break: normal;overflow: hidden;white-space: nowrap;text-overflow: ellipsis; font-family: Interstate,Lucida Grande,Lucida Sans Unicode,Lucida Sans,Garuda,Verdana,Tahoma,sans-serif;font-weight: 100;”><a href=“” title=“Sound Wedge Music” target="_blank" style=“color: #cccccc; text-decoration: none;”>Sound Wedge Music</a> · <a href=“” title=“My favorite Songs” target="_blank" style=“color: #cccccc; text-decoration: none;”>My favorite Songs</a></div>