Available to hire
My previous experience as a technical support analyst helped me refine my interpersonal skills, and allow my to grow my independence in the role. Combined with my excellent academic performance, especially with Web Development and Databases, I feel I am an outstanding candidate for this role.
Skills
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Campus Assistant at Calgary Stampede
September 1, 2022 - May 1, 2023Configured and operated specialized software for lights and sound; organized and set up spaces for events in an effective and timely manner; verified and reported on the functionality of equipment and disposed of equipment that was found to be unusable.
Parts Support Analyst Intern at PBS Systems
May 1, 2025 - August 1, 2025Quickly learned PBS software and internal processes; juggled the needs of new callers, existing contacts to call back, and improving internal processes; built documentation for internal use about the PBS software; recorded notes to instruct others; regularly prepared knowledge sharing presentations about the software.
Education
Bachelor of Computer Information Systems at Mount Royal University
August 1, 2019 - January 1, 2025Qualifications
Certified Security Operations Center Practitioner (CSO CP)
January 11, 2030 - March 17, 2026CompTIA Network+ (in progress)
January 11, 2030 - March 17, 2026CompTIA Security+ (in progress)
January 11, 2030 - March 17, 2026Industry Experience
Media & Entertainment, Software & Internet, Education
Skills
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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