Handled customer technical support and resolved user-reported technical issues. Provided technical assistance, guided customers through troubleshooting steps, and communicated solutions clearly to ensure smooth service. Identified technical problems via calls and messages and offered step-by-step resolutions to enhance user experience.

Associate Executive at Energizer IT Services

June 1, 2025 - Present

Handled customer technical support, guided troubleshooting steps, identified technical problems via calls and messages, and provided step-by-step solutions to ensure smooth service.

Education

Bachelor of Technology in CSE(AI&ML) at Sri Venkateshwara Engineering College, Tirupathi

January 1, 2020 - January 1, 2024

Intermediate in MPC at Sri Chaitanya Junior College, Tirupathi

January 1, 2018 - January 1, 2020

SSC at ZP High School, Chitvel

January 1, 2017 - January 1, 2018

Bachelor of Technology in CSE(AI&ML) at Sri Venkateshwara Engineering College, Tirupati

January 1, 2020 - January 1, 2024

Intermediate in MPC at Sri Chaitanya Junior College, Tirupati

January 1, 2018 - January 1, 2020

SSC at ZP High School, Chitvel

January 1, 2017 - January 1, 2018

Bachelor of Technology in CSE(AI&ML) at Sri Venkateshwara Engineering College, Tirupathi

January 1, 2020 - January 1, 2024

Intermediate in MPC at Sri Chaitanya Junior College, Tirupathi

January 1, 2018 - January 1, 2020

SSC at ZP High School, Chitvel

January 1, 2017 - January 1, 2018

Qualifications

Python Full Stack Development internship

January 11, 2030 - December 3, 2025

Internet of Things (NPTEL)

January 11, 2030 - December 3, 2025

Medical Image Analysis (NPTEL)

January 11, 2030 - December 3, 2025

UI/UX Design Certification

January 11, 2030 - December 3, 2025

Python Full Stack Development internship