I'm a detail-oriented Computer Science graduate with a strong foundation in digital systems and technical support. I thrive on managing customer interactions and providing timely, user-focused solutions through digital platforms. That's my passion, and I'm eager to apply my skills in a remote role where I can make a difference for users.…

ORJI PATIENCE WILLIAMS

I'm a detail-oriented Computer Science graduate with a strong foundation in digital systems and technical support. I thrive on managing customer interactions and providing timely, user-focused solutions through digital platforms. That's my passion, and I'm eager to apply my skills in a remote role where I can make a difference for users.…

Available to hire

I’m a detail-oriented Computer Science graduate with a strong foundation in digital systems and technical support. I thrive on managing customer interactions and providing timely, user-focused solutions through digital platforms. That’s my passion, and I’m eager to apply my skills in a remote role where I can make a difference for users.

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Work Experience

Customer Support Representative at Logistics Company
January 1, 2022 - Present
Managed 20+ customer inquiries weekly via WhatsApp and social media platforms. Provided prompt responses, improving customer satisfaction and trust. Assisted customers with order tracking, delivery updates, and issue resolution. Handled customer complaints professionally, ensuring quick and effective solutions.

Education

Senior Secondary School Certificate (SSCE) at N/A
January 1, 2014 - January 1, 2014
Bachelor of Science (BSc) – Computer Science at University of Cross River State
January 1, 2018 - January 1, 2021
Front-End Development & UI/UX Design at Aptech Nigeria
January 1, 2021 - January 1, 2021
AI Automation Systems (Online Course) at N/A
January 1, 2025 - January 1, 2026
Computer Appreciation & Desktop Applications at Niger Delta Computer Literacy
January 1, 2015 - December 31, 2015
Bachelor of Science (BSc) – Computer Science at University of Cross River State
January 1, 2018 - December 31, 2021
Front-End Development & UI/UX Design at Aptech Nigeria
January 1, 2021 - December 31, 2025

Qualifications

Senior Secondary School Certificate (SSCE)
January 11, 2030 - January 1, 2014
AI Automation Systems (Online Course)
January 1, 2025 - December 31, 2026

Industry Experience

Transportation & Logistics, Software & Internet

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