International Business professional with experience in international logistics, operations coordination, customer support, and corporate training. Skilled in end to end shipment monitoring (Track & Trace), managing carrier and stakeholder communication, and ensuring timely delivery and operational compliance. Proven ability to design and deliver training programs, support high performing teams, and optimize workflows in fast paced environments. Strong competencies in communication, problem solving, project organization, and process improvement, with a results driven and customer focused approach. Experienced with TMS platforms, CRM software, remote collaboration tools, and advanced Microsoft Excel. Native Spanish speaker with B2 English and basic proficiency in German and Italian. Ideal for freelance roles in logistics coordination, customer support, virtual assistance, digital operations, or training & onboarding support.

Stefania Rojas Chaustre

International Business professional with experience in international logistics, operations coordination, customer support, and corporate training. Skilled in end to end shipment monitoring (Track & Trace), managing carrier and stakeholder communication, and ensuring timely delivery and operational compliance. Proven ability to design and deliver training programs, support high performing teams, and optimize workflows in fast paced environments. Strong competencies in communication, problem solving, project organization, and process improvement, with a results driven and customer focused approach. Experienced with TMS platforms, CRM software, remote collaboration tools, and advanced Microsoft Excel. Native Spanish speaker with B2 English and basic proficiency in German and Italian. Ideal for freelance roles in logistics coordination, customer support, virtual assistance, digital operations, or training & onboarding support.

Available to hire

International Business professional with experience in international logistics, operations coordination, customer support, and corporate training. Skilled in end to end shipment monitoring (Track & Trace), managing carrier and stakeholder communication, and ensuring timely delivery and operational compliance. Proven ability to design and deliver training programs, support high performing teams, and optimize workflows in fast paced environments.
Strong competencies in communication, problem solving, project organization, and process improvement, with a results driven and customer focused approach. Experienced with TMS platforms, CRM software, remote collaboration tools, and advanced Microsoft Excel. Native Spanish speaker with B2 English and basic proficiency in German and Italian. Ideal for freelance roles in logistics coordination, customer support, virtual assistance, digital operations, or training & onboarding support.

See more

Language

Spanish; Castilian
Fluent
English
Advanced
Italian
Beginner
German
Beginner

Work Experience

Customer Service Assistant at Flamingo Retail Stores
December 31, 2019 - December 31, 2019
Provided assistance to customers, handled transactions, and maintained product displays. Developed communication and teamwork skills in a fast-paced environment.
Hostess at Multiple Companies (BMW, Mercedes-Benz, Samsung and IQOS)
December 31, 2019 - December 31, 2019
Welcomed guests and provided event information in a professional and friendly manner. Supported event organization and assisted clients and participants.

Education

Bachelor's Degree in International Business - Emphasis in International Marketing at Universidad Santo Tomás
January 11, 2030 - October 31, 2025
Postgraduate Diploma in Global Business and Innovation at Universidad Santo Tomás
January 11, 2030 - October 31, 2025
Diploma in Marketing Management at Politécnico de Colombia
January 11, 2030 - October 31, 2025

Qualifications

HubSpot Academy Certifications - Inbound Marketing
January 11, 2030 - October 31, 2025
HubSpot Academy Certifications - Product Marketing
January 11, 2030 - October 31, 2025
HubSpot Inbound Marketing Certification
January 11, 2030 - October 31, 2025
HubSpot Product Marketing Certification
January 11, 2030 - October 31, 2025

Industry Experience

Retail, Transportation & Logistics, Education, Professional Services, Software & Internet