I help founder-led small businesses grow visibility, confidence and sales through clear, joined-up digital marketing. With over 20 years’ commercial experience across retail and ecommerce, I combine strategic oversight with hands-on delivery across SEO, content and Shopify. I turn marketing into a business asset — not background noise.

Steph Briggs

I help founder-led small businesses grow visibility, confidence and sales through clear, joined-up digital marketing. With over 20 years’ commercial experience across retail and ecommerce, I combine strategic oversight with hands-on delivery across SEO, content and Shopify. I turn marketing into a business asset — not background noise.

Available to hire

I help founder-led small businesses grow visibility, confidence and sales through clear, joined-up digital marketing.

With over 20 years’ commercial experience across retail and ecommerce, I combine strategic oversight with hands-on delivery across SEO, content and Shopify. I turn marketing into a business asset — not background noise.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Marketing Consultant at Steph Briggs Marketing
January 1, 2023 - Present
Marketing consulting supporting founder-led small businesses across retail, beauty, wellbeing and creative sectors. SEO, Shopify, content strategy and brand clarity.
Head of Content & Commercial Lead at The Retail Champion
January 1, 2023 - Present
Leading SEO and content strategy, supporting commercial partnerships, media activity and consultancy proposals for one of the UK’s most respected retail advisory brands.
Director at La Di Da Interiors
January 1, 2015 - January 1, 2024
Founded and scaled a retail and ecommerce business, increasing turnover by 400%. National media coverage, award-winning customer service, full digital ownership and team leadership.

Education

Add your educational history here.

Qualifications

Member of Chartered Institute of Marketing
July 14, 2025 - July 14, 2025
BA Hons Jeweller & Silversmithing
July 14, 1998 - July 14, 2000
Member, Chartered Institute of Marketing (MCIM)
January 11, 2030 - December 12, 2025

Industry Experience

Retail, Consumer Goods, Professional Services, Wholesale & Distribution, Media & Entertainment, Software & Internet
    paper Linked In Profile Writing

    Service Type: Personal Brand Copywriting
    Ideal for: Consultants, freelancers, business owners, and career changers who want to shine on LinkedIn

    Overview:
    Your LinkedIn bio is often your first impression — and a bland, generic paragraph just won’t cut it.

    I craft LinkedIn bios that actually sound like you — but sharper, more confident, and designed to connect with the right audience. Whether you’re positioning yourself as a thought leader, attracting new clients, or making a career pivot, I’ll help you tell your story in a way that’s strategic and human.

    This service includes:
    ✅ A discovery process to understand your goals, tone, and expertise
    ✅ A fresh, professional bio that reflects your voice and values
    ✅ A compelling first-person summary with clear positioning
    ✅ Optional headline and tagline suggestions
    ✅ Optimised formatting for skimmability and search

    Why it works:
    Because people buy from people. I combine storytelling, SEO know-how, and marketing strategy to make sure your LinkedIn profile pulls its weight — whether you’re networking, selling, or applying for something big.

    paper Retail Champion Rebrand

    A full-scale rebrand and website relaunch for one of the UK’s most recognised retail experts. I managed the end-to-end project, bringing together strategy, structure, copy, and team to deliver a high-impact digital presence that positions Clare Bailey as the go-to voice for UK retail.

    My Role Included:
    ✅ Project Management – Leading the rebrand across a multidisciplinary team including design, development, SEO and podcast production. Managed timelines, comms and deliverables from brief to launch.
    ✅ Tone of Voice & Messaging – Developed a confident, expert tone of voice for Clare’s personal brand and content ecosystem — aligned across web, email and social.
    ✅ Website Copywriting – Wrote the full site, including homepage, services, podcast hub, speaker bio and consultancy landing pages — with a strong SEO foundation and clear, persuasive calls to action.
    ✅ User Experience Strategy – Mapped out content flow, calls to action and user journeys to support both inbound enquiries and long-term authority building.
    ✅ LinkedIn Content – Created a suite of launch posts and a visibility strategy to drive traffic to the new site and reinforce Clare’s thought leadership.

    Results:
    A bold new brand platform with clarity, energy and authority — ready to support Clare’s consultancy, media appearances, and podcast Retail Reckoning.