I'm Steve Austin, a strategic communications leader with global and regional experience, helping organizations shape compelling narratives, thought leadership, internal/external storytelling, and leadership visibility. I partner with C-suite to drive PR and marketing effectiveness, build customer-centric cultures, and manage high-impact campaigns across Financial Services, AI, and Life Sciences. I thrive in fast-paced environments and leverage data-driven storytelling to deliver measurable results.

Steve Austin

I'm Steve Austin, a strategic communications leader with global and regional experience, helping organizations shape compelling narratives, thought leadership, internal/external storytelling, and leadership visibility. I partner with C-suite to drive PR and marketing effectiveness, build customer-centric cultures, and manage high-impact campaigns across Financial Services, AI, and Life Sciences. I thrive in fast-paced environments and leverage data-driven storytelling to deliver measurable results.

Available to hire

I’m Steve Austin, a strategic communications leader with global and regional experience, helping organizations shape compelling narratives, thought leadership, internal/external storytelling, and leadership visibility.

I partner with C-suite to drive PR and marketing effectiveness, build customer-centric cultures, and manage high-impact campaigns across Financial Services, AI, and Life Sciences. I thrive in fast-paced environments and leverage data-driven storytelling to deliver measurable results.

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Language

English
Fluent

Work Experience

Communications Director & Founder at Austin Comms
January 1, 2024 - Present
Enhance strategic communications strategies across industries, doubling the impact on business growth for clients with advice, counsel and execution in fast-paced environments across industries, from Financial Planning to AI to Healthcare/Life Sciences. Deliver executive visibility programs, including leadership forums, internal videos, and talking points. Use data-driven and detail-oriented skills to balance consumer brand strategy with hands-on execution that advances clients’ reputations through high-impact storytelling. Advise and coach senior leaders in creating a customer-centric environment by building strong relationships and improving speeches, presentations, and external engagements.
Director, Corporate Communications at Fidelity Investments
January 1, 2019 - December 31, 2023
Led corporate communications, media relations & social media, overseeing the agency of record, focused on strategic priorities and strengthening communications across a global workforce. Increased team productivity 3X while reducing costs 30%, implementing digital communication tools. Partnered cross-functionally with HR, technology, community relations, and business leadership to support talent initiatives, organizational change, and employee engagement campaigns. Managed crisis communications and ensuring clarity, consistency, and trust.
Vice President, Asset Management Communications at Fidelity Investments
January 1, 2015 - December 31, 2018
Doubled impact of mutual fund communications, launching an innovative technology-based trading platform. Brought secure personal financial data sharing company to market. Increased communications impact of innovation campaigns by 25%. Led Policy/Advocacy communications on complex and diverse regulatory issues for the industry.
Senior Director at Fidelity Investments
January 1, 2013 - December 31, 2014
Increased talent and customer acquisition & retention by telling Fidelity’s innovation story. Led launches of campaigns around innovation in emerging technologies, AI and Blockchain.
Director at Fidelity Investments
January 1, 2009 - December 31, 2012
Drove Marketing Communications and PR for $2 trillion+ Personal Investing unit. Established dominant media position with features in publications, from The Wall Street Journal to Wired.

Education

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Qualifications

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Industry Experience

Financial Services, Healthcare, Life Sciences, Media & Entertainment, Professional Services, Software & Internet