I am a visionary analytics executive with 15+ years of experience building enterprise data platforms, scaling experimentation frameworks, and embedding AI into business operations. I translate complex data into actionable insights to foster data-driven decision-making and grow global teams. In my roles, I’ve led BI transformations across Retail, Telecom, and Financial Services and championed AI-enabled decision intelligence solutions that improve renewals and revenue outcomes. I excel at developing scalable analytics strategies, driving adoption of BI tools (Power BI, Tableau) and AI capabilities, and partnering with executives to align analytics with business outcomes. I’m passionate about mentorship, cross-functional collaboration, and delivering measurable impact through data, experimentation, and automation.

Steve S. Wong

I am a visionary analytics executive with 15+ years of experience building enterprise data platforms, scaling experimentation frameworks, and embedding AI into business operations. I translate complex data into actionable insights to foster data-driven decision-making and grow global teams. In my roles, I’ve led BI transformations across Retail, Telecom, and Financial Services and championed AI-enabled decision intelligence solutions that improve renewals and revenue outcomes. I excel at developing scalable analytics strategies, driving adoption of BI tools (Power BI, Tableau) and AI capabilities, and partnering with executives to align analytics with business outcomes. I’m passionate about mentorship, cross-functional collaboration, and delivering measurable impact through data, experimentation, and automation.

Available to hire

I am a visionary analytics executive with 15+ years of experience building enterprise data platforms, scaling experimentation frameworks, and embedding AI into business operations. I translate complex data into actionable insights to foster data-driven decision-making and grow global teams. In my roles, I’ve led BI transformations across Retail, Telecom, and Financial Services and championed AI-enabled decision intelligence solutions that improve renewals and revenue outcomes.

I excel at developing scalable analytics strategies, driving adoption of BI tools (Power BI, Tableau) and AI capabilities, and partnering with executives to align analytics with business outcomes. I’m passionate about mentorship, cross-functional collaboration, and delivering measurable impact through data, experimentation, and automation.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Sr. Consultant, Business Intelligence at Windstream Communications
January 1, 2025 - January 1, 2025
Led a team of analysts and BI professionals in delivering end-to-end intelligence solutions aligned with the full client vision lifecycle. Mentored a global team of 20+ data scientists, engineers, and BI architects. Owned and scaled the company’s experimentation and reporting infrastructure (SQL Server, Power BI, Tableau, GA/BigQuery, and A/B testing), achieving 90% enterprise-wide adoption in the first 12 months. Automated 65% of recurring reporting and test analysis, reducing manual effort and accelerating time-to-insight across sales, marketing, and product functions. Built and scaled the Data Analytics & AI Practice from inception, establishing standardized frameworks, governance, and delivery models now used enterprise-wide. Defined the analytics and AI roadmap, aligning strategy with business outcomes and driving improvements in revenue forecasting, cost optimization, and customer engagement. Introduced LLM-powered SQL query generation and AI-driven reporting tools, enabling no
Sr. Consultant, Data, Insights & Analytics at Corpay
January 1, 2022 - January 1, 2022
Built and led a high-performing BI and Analytics organization responsible for delivering end-to-end marketing insights and ROI optimization. Mentored and expanded a global analytics team of 25, managing budgets and vendor relationships. Spearheaded dashboard and reporting initiatives using Power BI and Tableau, enabling real-time decision-making. Championed AI-enabled decision intelligence solutions (predictive modeling, prescriptive analytics, NLP), delivering 30% faster time-to-insight for client stakeholders. Introduced AI-driven sentiment analysis for unstructured CSAT data, uncovering friction points and improving NPS by 10 points. Scaled predictive ML models for customer churn and revenue forecasting, improving retention by 12% YoY.
Sr. Consultant, Business Intelligence at Boehringer Ingelheim Animal Health
January 1, 2019 - January 1, 2019
Directed the global enterprise analytics strategy, overseeing BI modernization, data engineering, and technology adoption. Designed and deployed secure, scalable, cloud-native analytics platforms using Snowflake, Databricks, and AWS/Azure services, reducing infrastructure costs by 25% while improving performance. Partnered with executive leadership to define KPIs and dashboards using Power BI and Tableau, providing real-time business intelligence for global decision-makers. Expanded use of dashboards and automated pipelines, reducing manual reporting time by 50%. Collaborated with Marketing and Product leaders to embed analytics in campaign strategy, contributing to marketing ROI improvements. Implemented a centralized experimentation framework supporting 500+ A/B tests annually, improving product conversion rates by 12%.
Director, Analytics at LexisNexis Retail Solutions
January 1, 2015 - January 1, 2015
Built and maintained analytics models for Retail clients. Led the development of scalable data warehouses and reporting platforms using SQL Server, Tableau, and early cloud analytics (AWS Redshift, GCP BigQuery). Designed predictive and prescriptive analytics models (Python, R) to optimize pricing, customer acquisition, and retention. Partnered with C-level stakeholders to define KPIs, govern data quality, and transform data-driven culture. Spearheaded transitioning legacy reporting to Power BI, cutting analytics turnaround time by 50%.
Consultant, Direct Marketing at AT&T
January 1, 2012 - January 1, 2012
Led multi-channel strategy development with growth, lifecycle, and product marketing to optimize channel mix and creative performance. Designed and analyzed surveys and focus groups, translating qualitative insights into actionable recommendations. Built interactive Tableau dashboards for campaign reporting, executive overviews, and investor relations. Managed multi-touch attribution reporting and data visualization across paid and organic channels.
Adjunct Faculty at Georgia State University
January 1, 2010 - November 7, 2025
Adjunct Faculty, Department of Managerial Science. Introduce real-world business applications and programs in graduate and undergraduate Business Intelligence, Business Analysis and Lean Six Sigma. Awarded 10-time Outstanding Teaching Performance and top student evaluations.

Education

Graduate and Undergraduate degree in Finance, Information Systems, Decision Sciences at Georgia State University
January 11, 2030 - November 7, 2025
Six Sigma Black Belt at Georgia Institute of Technology
January 11, 2030 - November 7, 2025

Qualifications

Six Sigma Black Belt
January 11, 2030 - November 7, 2025

Industry Experience

Retail, Telecommunications, Financial Services

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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