I am a results-driven Scrum Master and Technical Project Manager with 18+ years of experience leading cross-functional teams to deliver enterprise-scale digital, data, and AI initiatives across Banking, Insurance, Healthcare, and E-commerce. I excel at guiding Agile and Waterfall programs, accelerating delivery, reducing costs, and improving team productivity. I’m passionate about mentoring future leaders, aligning projects with business goals, and delivering measurable outcomes with clarity. I’ve mentored 8+ team leads, helped win new banking business, and consistently drive performance through strong stakeholder communication, risk management, and data-driven decision making.

Suressh Kumar Devarajan

I am a results-driven Scrum Master and Technical Project Manager with 18+ years of experience leading cross-functional teams to deliver enterprise-scale digital, data, and AI initiatives across Banking, Insurance, Healthcare, and E-commerce. I excel at guiding Agile and Waterfall programs, accelerating delivery, reducing costs, and improving team productivity. I’m passionate about mentoring future leaders, aligning projects with business goals, and delivering measurable outcomes with clarity. I’ve mentored 8+ team leads, helped win new banking business, and consistently drive performance through strong stakeholder communication, risk management, and data-driven decision making.

Available to hire

I am a results-driven Scrum Master and Technical Project Manager with 18+ years of experience leading cross-functional teams to deliver enterprise-scale digital, data, and AI initiatives across Banking, Insurance, Healthcare, and E-commerce. I excel at guiding Agile and Waterfall programs, accelerating delivery, reducing costs, and improving team productivity.

I’m passionate about mentoring future leaders, aligning projects with business goals, and delivering measurable outcomes with clarity. I’ve mentored 8+ team leads, helped win new banking business, and consistently drive performance through strong stakeholder communication, risk management, and data-driven decision making.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
Beginner
Beginner
Beginner
Beginner
Beginner
Beginner
Beginner
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Language

English
Fluent

Work Experience

Technical Project Manager at Relevantz Technology Services
October 19, 2021 - January 31, 2025
Accomplishments : Effectively managed multiple cross-functional Scrum teams concurrently . Effectively guided the team in applying Scrum principles and integrating key learnings. Removed impediments for smooth scrum. Facilitating and conducting Scrum ceremonies. Efficiently used RAID for Risk management and RACI matrix & PI chart for stakeholder Management.. Sucessfully delivered projects in technologies like Java, .Net, React, Angular, Javascript, Salesforce LWC, SQL Handled projects of over $1.5 Million. Added a new customer for our banking product. Influential in getting two new projects from the customer. KRA: Agile Scrum implementation, Facilitation, Prioritization, Documentation and Reporting. Delivery Management, Project Management, Stakeholder Management, Resource Management, Metrics Collection and Reporting, Costing, Budgeting and Estimation. Business interaction/communication management. Managed and increased productivity by 10% YoY. Groom atleast two resources every quarter as team leads
Technical Specialist –Data Analytics/AI Product / Project Manager at Lumina Datamatics
October 19, 2018 - April 30, 2020
Accomplishments : • Developed 2 major products (EBot & MARS) and several customer centric tools for Lumina. • EBot reduced the time for scanning thru the manuscript by more than 60%. • EBot increased the productivity of the Copy editors by more than 60% and overall efficiency by more than 50%. • Overall turnaround time for the manuscript reduced by more than 50%. • Mars, a revenue generating product was predicted to create separate revenue stream of more than $250K per year. • As most of the tools are reused the profits on MARS was predicted to be more than 60% . • The Item attribute extraction tool, using Tensorflow, had an accuracy of more than 80% . • The Judgement classification project had more than 76% accuracy, reduced the timelines by more than 40%. • Our overall organizational productivity increased by more than 25% with the implementation of AI based tools. • Overall CSAT index of the organization increased by more than 20% Responsibilities: • As Product Manager was responsible for Discovery and Conceptualizing the product. • Creating the PRD, Strategy Roadmap, Prototype, Budgeting, GTM and collecting HEART and AARRR metrics.. • Project planning, Project Estimate (Time and Cost), Scope Management, Stakeholder Management, Communication Management, Risk Management, Resource Management, Project Delivery. • As Product owner responsible for Prioritizing, Backlog preparation, Backlog refinement • Prepare and Present performance dashboard with all the Project / Product metrics to the Senior Management.
Lead Developer (PM) – Data Analytics /Business Intelligence/ Data Warehouse (Project Management) / Mainframes at Inautix Technologies
August 8, 2011 - November 7, 2017
Accomplishments: • Reduced the critical path cycle time by more than 40% and implemented many cost reducing projects. • Executed projects and initiatives which reduced the operating cost by more than $200K every year. • Reduced the batch cycle run by more than 45 minutes there by saving 150K per year. • Was successful in increasing the KPA metrics by 10% for four continuous years from 2013 to 2016. • Developed prediction methodology for Production failure/Lineage project with more than 92% precision • Reduced process time by 30%. and saved Inautix more than $150K every year. • Reengineered intraday process as cost saving initiative and reduced more than $75K per year. • The overall productivity of the team increased by atleast 12% on YoY basis for 5 continuous years from 2012. • Reuse of code for all the projects saved more than 30% on the budget. • Converted legacy code to new tools and reduced the intraday run time by more than one hour thereby saving approximately $60K every year. • Successfully developed fraud detection solution using ML/DL Tools for Inautix Technologies with 90% accuracy. Responsibilities: • As PMO helped and maintained multiple projects for the Asset Servicing team.. • Successfully Handled the CCB for any change request. • Acted as Scrum Master, conducted all the ceremonies of Agile Scrum.
Tech Lead (Mainframes) at FIS Global Business Solutions
September 28, 2009 - August 5, 2011
• Reduced the cycle run time by more than 30 minutes. • Cost saving initiatives saved more than $80K for the client • Got perfect 5 on 5 CSAT score from the client.
Programmer Analyst (Mainframes) at Infosys Technology
December 29, 2008 - September 25, 2009
• Reengineered Hannaford and Food Chain systems to Sega architecture for items involving 180 tables. • Organizational cost saving using automation and reusable tools reduced the overall budget by 35%. • High quality and before schedule delivery got Infy 2 more projects from the client worth more than $300K
Technical Project Manager / Scrum Master at Relevantz Technologies Pvt Ltd
January 1, 2025 - October 8, 2025
Led 6+ enterprise projects ($1.5M+ value) across Banking, Finance, US Healthcare, and E-commerce domains. Directed Agile Scrum teams of 25+ resources; improved velocity by 15% and reduced sprint cycle time by 20%. Delivered solutions in Java, .NET, React, Angular, Salesforce LWC, and SQL. Used RAID and RACI frameworks to improve risk tracking and stakeholder alignment, reducing escalations by 40%. Mentored 8+ team leads and increased team productivity by 10% YoY. Played a key role in acquiring a new banking client, and expanded scope with two additional customization projects.
Technical Specialist – AI/ML Product & Project Manager at Lumina Datamatics
April 1, 2020 - October 8, 2025
Developed AI-powered tools (EBot, MARS) improving editorial efficiency by 60% and reducing turnaround by 50%. Created a new revenue stream (~$250K/year) through MARS with 60% profit margins. Delivered NLP solutions (attribute extraction, classification) with more than 80% accuracy. Defined product strategy, created PRDs, planned roadmaps, and executed GTM. Tracked product performance using AARRR and HEART metrics. Increased org-wide productivity by 25% and CSAT index by 20%.
Lead Developer / Project Manager – Data Analytics & Mainframes at Inautix Technologies (BNYM Subsidiary)
November 1, 2017 - October 8, 2025
Reduced batch processing time by 45 minutes, saving $150K annually. Delivered ML-based production failure prediction tool with 92% accuracy. Cut operational costs by over $200K/year via reusable code and automation. Led PMO functions for Asset Servicing; managed CCB, scope, and reporting. Achieved 12% YoY team productivity growth across 5 years. Modernized legacy systems, reducing job runtime by 1 hour and saving $60K/year.
Technical Lead – Mainframes at FIS Global Business Solutions
August 1, 2011 - October 8, 2025
Optimized core banking systems, reducing cycle time by 30+ minutes. Saved over $80K annually through efficiency gains. Achieved consistent 5/5 CSAT ratings for delivery and quality.
Programmer Analyst – Mainframes at Infosys
September 1, 2009 - October 8, 2025
Migrated 180+ tables to Sega architecture in retail system re-engineering project. Reduced project costs by 35% with tool automation; secured $300K in additional business.
Senior Software Engineer / Programmer – Mainframes at HCL Technologies & DSRC Pvt Ltd
November 1, 2008 - October 8, 2025
Delivered scalable mainframe solutions in US Healthcare and Insurance domains. Supported high-volume claims and eligibility systems with performance-focused code.

Education

M.Tech in Opto Electronics at CEG – Anna University
July 1, 2000 - June 1, 2002
B.E. in Electronics & Communication at University of Madras
November 1, 1993 - October 1, 1997
M.Tech in Opto Electronics at CEG – Anna University
July 1, 2000 - June 30, 2002
B.E. in Electronics & Communication at University of Madras
November 1, 1993 - October 31, 1997

Qualifications

PMP, Project Management Institute
October 1, 2024 - October 1, 2027
Certified Scrum Master, Scrum Alliance
August 1, 2021 - August 1, 2027
Advanced Management Programme in Business Analytics, ISB
January 1, 2018 - December 31, 2018
PMP, Project Management Institute
October 1, 2024 - October 1, 2027
Certified Scrum Master, Scrum Alliance
August 1, 2021 - August 1, 2027
Advanced Management Programme in Business Analytics, ISB
January 1, 2018 - December 31, 2018

Industry Experience

Financial Services, Healthcare, Software & Internet, Agriculture & Mining, Retail, Other, Professional Services