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Data Science graduate skilled in Python, SQL, Power BI, and Machine Learning, Experienced in data analysis, visualization, and automation, with strong problem-solving, communication, and teamwork skills. Committed to applying analytics and technology to drive innovation and informed decision-making.…

Suryendu Manoj

Data Scientist, Data Analyst, Programmer, +3

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Data Science graduate skilled in Python, SQL, Power BI, and Machine Learning, Experienced in data analysis, visualization, and automation, with strong problem-solving, communication, and teamwork skills. Committed to applying analytics and technology to drive innovation and informed decision-making.…

Available to hire

Data Science graduate skilled in Python, SQL, Power BI, and Machine Learning, Experienced in data analysis, visualization, and automation, with strong problem-solving, communication, and teamwork skills. Committed to applying analytics and technology to drive innovation and informed decision-making.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Customer Service Specialist at Teleperfomance

October 1, 2025 - Present

Resolved complex customer queries efficiently in a high-volume, fast-paced environment, improving customer satisfaction and service flow. Managed diverse interactions, demonstrated problem-solving and time-management under pressure, and took ownership from inquiry to resolution to ensure positive outcomes.

Cloud Support Associate at Accenture

June 1, 2023 - May 31, 2024

Supported large-scale data and IT operations within Azure Cloud and ServiceNow. Monitored and resolved 100+ incidents daily to ensure service continuity and data integrity. Collaborated across technical teams to optimize data workflows and automate reporting, and produced post-incident analytical reports highlighting trends and preventive actions.

Data Analyst (Internship) at AJA Firm

December 1, 2022 - May 31, 2023

Performed advanced data cleaning, transformation, and analysis on 100K+ records using Python and SQL. Automated reporting processes, created interactive Power BI dashboards visualizing key KPIs and trends, and delivered actionable insights to improve data-driven decision-making and operational workflows. Documented processes and models to ensure reproducibility and audit readiness.