I am passionate about design and artwork, consistently delivering high-quality, precise work for a range of clients and audiences. I am skilled at working within brand guidelines and meeting project objectives, with extensive experience preparing final artwork for both internal and external print, ensuring accuracy at every stage. My strong communication and influencing skills, along with a proven ability to collaborate effectively with stakeholders at all levels. I thrive when working independently, effectively prioritising tight deadlines and making critical decisions under pressure or in unexpected situations.…

Susan Crow

I am passionate about design and artwork, consistently delivering high-quality, precise work for a range of clients and audiences. I am skilled at working within brand guidelines and meeting project objectives, with extensive experience preparing final artwork for both internal and external print, ensuring accuracy at every stage. My strong communication and influencing skills, along with a proven ability to collaborate effectively with stakeholders at all levels. I thrive when working independently, effectively prioritising tight deadlines and making critical decisions under pressure or in unexpected situations.…

Available to hire

I am passionate about design and artwork, consistently delivering high-quality, precise work for a range of clients and audiences. I am skilled at working within brand guidelines and meeting project objectives, with extensive experience preparing final artwork for both internal and external print, ensuring accuracy at every stage. My strong communication and influencing skills, along with a proven ability to collaborate effectively with stakeholders at all levels.

I thrive when working independently, effectively prioritising tight deadlines and making critical decisions under pressure or in unexpected situations.

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Work Experience

Freelance Graphic Designer at Copylab
February 1, 2025 - June 20, 2024
Producing documents for various businesses in Indesign and PowerPoint to a high level of accuracy and quick turnaround times as well as meeting the brand guidelines of the businesses.
Creative Artworker at Baillie Gifford & Co
September 1, 2008 - May 31, 2024
Produced annual and interim investment trust reports with high accuracy and tight deadlines. Created white papers and reports with attractive layouts while adhering to brand guidelines. Used Umbraco software for social media content creation. Crafted marketing materials and client communications across various media. Created graphics, infographics and interactive PDFs for presentations and enhanced engagement. Assembled branded PowerPoint presentations for conferences following event guidelines. Maintained brand consistency by building and applying brand templates. Managed multitasking across projects, workflow, and file organization. Collaborated with diverse business units while upholding brand integrity and navigating financial services regulations.
Studio Artwork Manager (on site at Aegon UK) at APS Group
December 1, 2006 - September 30, 2008
Managed two Mac artworkers and one proofreader, including daily workload and prioritization. Created artwork for Aegon's marketing materials from concept to final output. Monitored quality to ensure compliance with brand guidelines. Liaised with account teams to ensure accurate print specifications. Managed outsourcing of workload to other APS studios. Ensured team billed sufficient hours and communicated regularly with clients regarding projects and pending jobs.
Studio Manager, Creative Services at Scottish Equitable/Aegon UK
January 1, 2005 - December 31, 2006
Managed workload of in-house designers and freelance artworkers to meet service level agreements. Created artwork for marketing literature including brochures, sales aids, and adverts from concept to final output. Liaised with production team to ensure correct print specifications. Worked closely with production and copy-editing teams and key customers to ensure efficient job progression. Participated in project reviews to resolve issues and develop solutions. Signed off artwork for house style, checked quality, and ensured adherence to brand guidelines. Monitored quality to maintain high standards and ensured adequate staff resources at all times.
Graphic Designer at Scottish Equitable/Aegon UK
June 1, 2000 - January 31, 2005
Designed marketing materials including brochures, sales aids, and advertisements from concept through to final production. Managed day-to-day workload ensuring SLAs were met and adherence to company brand guidelines.
Desktop Publisher at Scottish Equitable/Aegon UK
August 1, 1997 - June 30, 2000
Typeset newsletters, policy conditions and application forms.
Office Junior/Desktop Publisher at Scottish Life
January 1, 1994 - August 31, 1997
Carried out daily administration for the marketing department. Demonstrated strong interest in desktop publishing, received both in-house training and external courses, leading to promotion to Desktop Publisher.

Education

HNC Graphic & Digital Design at Edinburgh’s Telford College
January 1, 2001 - December 31, 2003

Qualifications

HNC Graphic & Digital Design
January 1, 2001 - December 31, 2003

Industry Experience

Financial Services, Professional Services, Media & Entertainment
    uniE621 Annual Report
    This was the first version of this report in the rebranded style. This involved reworking the visual and design elements of the report to align with a new, updated brand identity. The process required a balance of design precision, brand consistency, and content accuracy.…

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