Stephanie Zbinden
I'm an experienced, certified commercial professional with expertise in administration, customer service and process optimization, including accounting, order processing and ERP systems.
About
I’m an experienced, certified commercial professional with expertise in administration, customer service and process optimization, including accounting, order processing and ERP systems. I excel at organization, customer orientation and delivering efficient solutions in fast-paced environments.
I’m actively pursuing IT training in computer science to grow in the long term and I look forward to contributing flexibly and with interdisciplinary thinking to your team.
- Joined November 2025
Languages
- GermanFluent
- EnglishAdvanced
- FrenchIntermediate
Industry experience
- Software & Internet
- Professional Services
- Manufacturing
- Education
- Media & Entertainment
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Work experience· 4 roles
End-to-end order processing; Handling customer inquiries, complaints, and returns; Drafting service contracts and contract amendments; Creating work manuals / standard operating procedures (SOPs); Assisting in the development of new processes; Data migration; General office administration and correspondence.
Processing orders (order fulfillment); Preparing quotes; Independent day-to-day operations support; Data migration; General office administration and correspondence.
Managed accounts receivable (full-cycle debt accounting); Supported executive management with financial administration; General office administration and correspondence.
Education· 5
Certifications and awards
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