I am a product and service designer with international experience spanning over 12 years, focused on turning complex challenges into user-centered digital solutions. I translate ambiguous problems into measurable, elegant experiences across enterprise, mobile, and marketplace platforms for global brands. I thrive in cross-functional settings, leveraging UX/UI design, system design, and agile practices, while exploring AI/ML integrations to deliver cutting-edge outcomes. I lead with a strategic mindset and hands-on execution, delivering designs that boost engagement, efficiency, and adoption across diverse markets. My approach combines research-driven insights, visual excellence, and practical problem-solving to create impactful products and services.

Sydney Fernandes Tomares

I am a product and service designer with international experience spanning over 12 years, focused on turning complex challenges into user-centered digital solutions. I translate ambiguous problems into measurable, elegant experiences across enterprise, mobile, and marketplace platforms for global brands. I thrive in cross-functional settings, leveraging UX/UI design, system design, and agile practices, while exploring AI/ML integrations to deliver cutting-edge outcomes. I lead with a strategic mindset and hands-on execution, delivering designs that boost engagement, efficiency, and adoption across diverse markets. My approach combines research-driven insights, visual excellence, and practical problem-solving to create impactful products and services.

Available to hire

I am a product and service designer with international experience spanning over 12 years, focused on turning complex challenges into user-centered digital solutions. I translate ambiguous problems into measurable, elegant experiences across enterprise, mobile, and marketplace platforms for global brands. I thrive in cross-functional settings, leveraging UX/UI design, system design, and agile practices, while exploring AI/ML integrations to deliver cutting-edge outcomes.

I lead with a strategic mindset and hands-on execution, delivering designs that boost engagement, efficiency, and adoption across diverse markets. My approach combines research-driven insights, visual excellence, and practical problem-solving to create impactful products and services.

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Language

English
Fluent
Spanish; Castilian
Fluent
Portuguese
Fluent

Work Experience

Senior Product Designer (Freelance) at ACT Design Studio
May 1, 2024 - July 30, 2025
Spearheaded end-to-end design for an average of 4-5 complex projects annually for global clients, overseeing the full lifecycle from user research to interactive prototypes (Figma, Sketch) and developer handoff. Architected and designed AI-powered geospatial intelligence platforms, focusing on sophisticated data visualization and intuitive workflow automation for large datasets. Led UX/UI for multi-sided automotive digital marketplaces, incorporating AI vehicle analysis and comprehensive dealer tools, driving improved user adoption across the European market. Crafted dynamic consumer mobile applications with integrated CMS, emphasizing immersive user engagement and cutting-edge visual design, impacting millions of potential users. Developed enterprise dashboards for streamlined project tracking, resource management, and enhanced safety within large-scale smart construction environments.
Senior Business Consultant UX/UI at Tata Consultancy Services
March 1, 2022 - July 30, 2025
Directed 3-5 international UX teams in high-stakes digital transformation projects for Fortune 500 clients across banking, insurance, healthcare, and manufacturing. Championed and facilitated over 10 global design thinking workshops, translating complex user needs into innovative, scalable solutions. Developed and implemented comprehensive design systems and advanced prototypes that contributed to significant double-digit percentage enhancements in client business growth and operational efficiency. Provided strategic UX consultancy to C-level stakeholders, influencing product roadmaps and ensuring design deliverables aligned with key business objectives.
User Experience Product Owner (Pan-European Scope) at Liberty Global
March 1, 2019 - July 30, 2025
Led the UX/UI and industrial design vision for the flagship "Connect App," a critical product serving over 15 million customers across all 7+ Liberty Global brands in Europe. Managed the entire product development lifecycle, coordinating 5+ cross-functional teams from ideation and user research to UX/UI design, motion design, and 3D animation. Orchestrated a major pan-European rebranding initiative (Design 3.0), ensuring design consistency and market alignment across 20+ diverse European countries. Translated complex customer value propositions and technological capabilities into an industry-leading, unified product experience, enhancing user satisfaction and brand loyalty.
UX Consultant and Designer at Various Clients (Early Design & Product Roles)
July 1, 2017 - July 30, 2025
Provided expert UX consultation for Kia Motors Europe’s new website across 21 countries, streamlining workflows. Led mobile app redesigns for Greetzly (iOS/Android) and web platform improvements, enhancing user engagement. Served as Chief Designer for Host Europe Group, leading a 4-person design team to create impactful marketing campaigns and driving UI-driven conversion rate optimization. Enhanced user interfaces and managed product development for online marketplaces such as All you need GmbH & MyParfum GmbH, designing innovative features for custom product creation and checkout processes.
Senior Product Designer (Freelance) at ACT Design Studio
May 31, 2024 - July 30, 2025
Spearheaded end-to-end design for an average of 4-5 complex projects annually for global clients, overseeing the full lifecycle from user research to interactive prototypes (Figma, Sketch) and developer handoff. Architected and designed AI-powered geospatial intelligence platforms, focusing on sophisticated data visualization and intuitive workflow automation for large datasets. Led UX/UI for multi-sided automotive digital marketplaces, incorporating AI vehicle analysis and comprehensive dealer tools. Crafted dynamic consumer mobile applications with integrated CMS, impacting millions of users. Developed enterprise dashboards for project tracking, resource management, and enhanced safety within smart construction environments.
Senior Business Consultant UX/UI at Tata Consultancy Services
March 1, 2022 - July 30, 2025
Directed 3-5 international UX teams in high-stakes digital transformation projects for Fortune 500 clients across banking, insurance, healthcare, and manufacturing sectors. Facilitated over 10 global design thinking workshops, translating complex user needs into innovative, scalable solutions. Developed and implemented comprehensive design systems and advanced prototypes, contributing to significant double-digit business growth and operational efficiency. Provided strategic UX consultancy to C-level stakeholders, influencing product roadmaps and aligning design with business goals.
User Experience Product Owner (Pan-European Scope) at Liberty Global
March 1, 2019 - July 30, 2025
Led the UX/UI and industrial design vision for the flagship Connect App serving over 15 million customers across Liberty Global's European brands. Managed the entire product lifecycle, coordinating cross-functional teams across ideation, user research, UX/UI design, motion design, and 3D animation. Orchestrated a pan-European rebranding initiative ensuring design consistency across 20+ countries. Translated complex customer value propositions into a unified product experience, enhancing user satisfaction and brand loyalty.
Various Early Design & Product Roles at Multiple Companies (Kia Motors Europe, Greetzly, Host Europe Group, All you need GmbH & MyParfum GmbH)
July 31, 2017 - July 30, 2025
Provided expert UX consultation for Kia Motors Europe new website development streamlining workflows across 21 countries. Led mobile app redesigns and web platform enhancements for Greetzly. Served as Chief Designer for Host Europe Group leading a design team creating impactful marketing campaigns and conversion optimization. Enhanced user interfaces and managed product development for online marketplaces at All you need GmbH & MyParfum GmbH with innovative features for custom product creation and checkout processes.
Senior Product Designer (Freelance) at ACT Design Studio
May 1, 2024 - September 29, 2025
Led end-to-end design for 4-5 complex projects annually for global clients, overseeing user research, interactive prototyping (Figma, Sketch), and developer handoff. Architected AI-powered geospatial intelligence platforms with advanced data visualization and workflow automation. Directed UX/UI for multi-sided automotive digital marketplaces featuring AI vehicle analysis and dealer tools to improve adoption across Europe. Crafted dynamic consumer mobile apps with integrated CMS focused on immersive engagement. Built enterprise dashboards for project tracking, resource management, and safety in large-scale smart construction environments.
Senior Business Consultant UX/UI at Ta ta Consultancy Services
March 1, 2022 - September 29, 2025
Directed 3-5 international UX teams on digital transformation for Fortune 500 clients in banking, insurance, healthcare, and manufacturing. Led over 10 global design thinking workshops translating complex user needs into scalable solutions. Developed and implemented design systems and advanced prototypes contributing to double-digit improvements in client growth and efficiency. Provided strategic UX consultancy to C-level stakeholders shaping roadmaps and ensuring alignment with business objectives.
User Experience Product Owner (Pan-European Scope) at Liberty Global
March 1, 2019 - September 29, 2025
Led UX/UI and industrial design vision for the flagship Connect App serving over 15 million customers across 7+ brands in Europe. Managed the full product lifecycle with 5+ cross-functional teams and guided motion design and 3D animation. Executed a pan-European rebranding initiative (Design 3.0) across 20+ countries, ensuring consistency and market alignment. Translated complex customer value propositions into a unified product experience to boost satisfaction and loyalty.
UX Consultant at Kia Motors Europe
July 1, 2017 - September 29, 2025
Provided expert UX consultation for new website development across 21 countries, streamlining workflows and improving cross-country UI/UX consistency.
Mobile App Designer at Greetzly
July 1, 2017 - September 29, 2025
Led mobile app redesigns (iOS/Android) and web platform enhancements to boost user engagement and conversion.
Chief Designer at Host Europe Group
July 1, 2017 - September 29, 2025
Led a 4-person design team to create impactful marketing campaigns and drive UI-driven conversion rate optimization across platforms.
Product/UI Designer at All you need GmbH & MyParfum GmbH
July 1, 2017 - September 29, 2025
Enhanced user interfaces and managed product development for online marketplaces, delivering features for custom product creation and streamlined checkout processes.

Education

Bachelor of Arts (BA) at ISTEC - Instituto Superior de Tecnologias Avançadas, Porto, Portugal
December 1, 2009 - July 1, 2011
Higher National Diploma at IPTA - Instituto Profissional de Tecnologias Avançadas, Porto, Portugal
September 1, 2006 - July 1, 2009
Master’s degree, Digital Graphic Design at Universidad Europe, Madrid, Spain
September 1, 2024 - August 31, 2025
Diploma of Arts, Multimedia Product Development (Digital Design) at ISTEC - Instituto Superior de Tecnologias Avançadas, Porto, Portugal
December 1, 2009 - July 31, 2011
Higher National Diploma, Computer Software Technology at IPTA - Instituto Profissional de Tecnologias Avançadas, Porto, Portugal
September 1, 2006 - July 31, 2009

Qualifications

Developing with Llama 3: Meta's Innovative and Open Large Language Model
January 1, 2024 - December 31, 2024
Developing with Llama 3: Meta's Innovative and Open Large Language Model
January 1, 2024 - December 31, 2024
Developing with Llama 3
January 1, 2024 - September 29, 2025

Industry Experience

Software & Internet, Telecommunications, Financial Services, Manufacturing, Real Estate & Construction, Professional Services, Healthcare, Media & Entertainment, Travel & Hospitality